Needs attention to details in the paint and overall conditions.
MARTIN
2025 年 5 月入住 1 晚
10/10 超赞
Ravi
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Ravi
2025 年 4 月入住 2 晚
6/10 一般
Merlinda,Detroit Lakes
与家人出行
2025 年 4 月 28 日
满意:服务设施
不满意:员工和服务
There was an unpleasant smell throughout the place. No one at the front desk at 6:30am, needed info for airport shuttle. Found out desk clerk was driver for shuttle so he was gone from front desk, No one was there to take over. Just seemed a bit strange.
Merlinda
2025 年 4 月入住 1 晚
8/10 还可以
Gale
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Nice staff
Gale
2025 年 4 月入住 3 晚
10/10 超赞
Angelica
2025 年 4 月 20 日
满意:清洁度
Angelica
2025 年 4 月入住 1 晚
10/10 超赞
James
商务旅客
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel.
James
2025 年 4 月入住 2 晚
10/10 超赞
Rhonda
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Rhonda
2025 年 3 月入住 2 晚
10/10 超赞
Thea Renate
2025 年 4 月 11 日
满意:清洁度
Thea Renate
2025 年 3 月入住 3 晚
10/10 超赞
Jason,Fort Lauderdale
2025 年 3 月 27 日
Jason
2025 年 3 月入住 4 晚
10/10 超赞
B
2025 年 3 月 10 日
B
2025 年 3 月入住 2 晚
10/10 超赞
Tammy
与家人出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First day front desk staff was significantly more friendly than end of our stay staff. The breakfast was good, way better than most hotels, and the staff that supported that we great. They do need do not disturb signs as they started knocking at 9:30 for a total of three times by 11. I understand they want to get at their job as quick as they can but there were no do not disturb signs and checkout was noon
Tammy
2025 年 2 月入住 2 晚
10/10 超赞
Rhonda
2025 年 2 月 16 日
Rhonda
2025 年 2 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2025 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
110% positive
The Element Hotel in Irving was absolutely amazing. All amenities were spectacular and the staff was helpful, polite and made me feel at home. 10/10 would recommend.
真实旅客
2025 年 2 月入住 12 晚
10/10 超赞
HOVANES
2025 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
HOVANES
2025 年 1 月入住 3 晚
10/10 超赞
Jorge
2025 年 2 月 10 日
Jorge
2025 年 2 月入住 1 晚
8/10 还可以
Andrew
2025 年 2 月 4 日
Andrew
2025 年 2 月入住 1 晚
4/10 很差
Roger
2025 年 1 月 19 日
满意:清洁度、住宿条件和设施、客房舒适度
EV Owners BEWARE! NO EV CHARGING HERE!!!
We drive an EV. We paid extra to stay here because they advertise as an accommodation that they have EV Chargers on their website and Hotels.com I even called to confirm that they had EV charging, and they said yes. I drove the whole parking lot...NEVER saw a charging station. I finally asked the front desk clerk to show me where it was...he just kept pointing in a general direction and said unfortunately, there was a car parked in front of it. He didn't say that it hasn't worked in years etc. they just tried to stick with the script that they have EV charging as he began to give me directions to a charging station 10 minutes away. SEE MY PIC. I asked if he could just cancel my reservation so that we could find another hotel with charging and he said..."Sorry I can't because you pre-paid for the room. I've NEVER seen a "charging station" this old. It didn't even have power cables on it. Took us about 2.5 hours going around town, and finding available chargers and get charged up. In the morning, I asked for the manager... conveniently NOT available. The front desk clerk told me that that charging station was about 14 years old and hadn't worked in years! What!?!?
The front desk clerk said she would pass on my complaint to the manager. I asked if there was anything they could do for me because of the situation stating verbally over the phone and on their website...they did not do one thing to make this right. BEWARE! Hotels.com should make them remove EV Charging off website.
Roger
2025 年 1 月入住 1 晚
10/10 超赞
Soumyajit
与家人及幼儿出行, 与家人出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, nice big room. Great breakfast.
Soumyajit
2024 年 12 月入住 16 晚
10/10 超赞
Mukund
商务旅客
2025 年 1 月 12 日
满意:清洁度、服务设施、住宿条件和设施
Property is amazing including room service... only thing the reception guys are just ok ok not that friendly
Mukund
2025 年 1 月入住 4 晚
2/10 糟糕
Jorge
与家人出行
2025 年 1 月 6 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff was mean. Shuttle never arrived. They even mention if you cant wait more than 1 hr for the shuttle take an uber.
We booked a 2 bed room and we got 1 bed room.
Girl was doing facetime while check in.
Staff was 0 professional and rude.