Our check in was smooth and easy. Staff was very nice and welcoming. Room was clean and nice and cool. Stay overall was great! Would come back again!
Faith
2025 年 4 月入住 2 晚
10/10 超赞
Vanessa joy
与家人出行, 与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The air just needs to be cooler
Vanessa joy
2025 年 4 月入住 5 晚
4/10 很差
Jaime
与家人及幼儿出行, 与家人出行
2025 年 4 月 21 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff was excellent, but the room itself and the hotel were not great. We walked into the room and the floors were dirty, there was a random fridge in the room that was brand new but not in use (In addition to the fridge in the kitchenette). We asked to extra pillows as there were 5 of us and were told that there were not any. There were not any blankets. Both of our beds had 3 sheets in place of the blankets. The experience was overall not great.
Jaime
2025 年 4 月入住 2 晚
8/10 还可以
Kristie
与家人出行, 商务旅客
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
We needed a clean safe place close to the airport and these needs were met. The rooms were spacious. However, the breakfast left much to be desired and we had to order food because it was extremely limited. The staff was pleasant but they are definitely overworked as the same person was doing front desk and breakfast duty.
Kristie
2025 年 4 月入住 2 晚
10/10 超赞
Jacqueline
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Recommend this property
Jacqueline
2025 年 4 月入住 2 晚
10/10 超赞
Sariah
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice & Easy.
Although they have a fee at check in that is not listed in the initial booking.
I would have preferred to beware of that prior to but it was too late after I got there.
Everything was smooth & you get the fee back some days later.
Sariah
2025 年 3 月入住 1 晚
10/10 超赞
Tnt network cabling
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My granddaughter’s lived the roominess of the room. I thought it was clean and beds were comfortable. My only complaint is that thete was only 1 trash can and that was in the bathroom. There needs to be othets for food etc. Otjer than that great experience
Tnt network cabling
2025 年 4 月入住 1 晚
8/10 还可以
Kristophier
与配偶出行
2025 年 4 月 5 日
满意:服务设施
Checked out early
Kristophier
2025 年 4 月入住 1 晚
2/10 糟糕
Sethney
2025 年 3 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
Sethney
2025 年 3 月入住 2 晚
10/10 超赞
Jacob,Edna
2025 年 3 月 27 日
Jacob
2025 年 3 月入住 4 晚
2/10 糟糕
Sheila
与家人及幼儿出行, 与家人出行
2025 年 3 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
when we went to check in reason for the stay is to eat breakfast and for the pool was closed. We drove 6 hours for a waste of time at the time of the checking in the stated that due to inspection the breakfast area was temporary closed and the pool as well i did call before leaving but they did not let me know that there was not going to be any breakfast at the hotel. That really upset us due to going to town with a budget and had to waste more on buying breakfast. Plus, I booked a room that was supposed to have an extra bed for 6 people which granted it was a party of 5 and they put us in a suite with 2 queen beds? Now where was the 5th person going to sleep in the ground? So, they did give us an extra folding bed which was dirty the springs was hard and very uncomfortable to sleep in, so we just had to put our son to sleep with us in our queen bed which was very uncomfortable for our 4 days stay. No discount whatsoever due to being thru a 3rd party. Called Expedian that was a waste f time as well. Make sure to call and ask question before booking i have learned myself.
Sheila
2025 年 3 月入住 3 晚
10/10 超赞
Laroderick
2025 年 3 月 16 日
满意:清洁度
Laroderick
2025 年 3 月入住 1 晚
10/10 超赞
Jennifer
2024 年 12 月 20 日
Jennifer
2024 年 11 月入住 2 晚
10/10 超赞
Tammy
与家人出行
2024 年 12 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They were remodeling but it did not take away from the stay. They rooms were very nice and we were very comfortable. I would visit there again when I am in the area.
Tammy
2024 年 12 月入住 2 晚
6/10 一般
Jana
2024 年 12 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施
Axed Weekend
Coming in at 10pm to a locked hotel door and the phone to call the front desk not working was disappointing. We called the phone number on the website with no answer. Only got into the hotel lobby because someone was leaving. The lobby was under construction and filthy since they were sanding drywall. This hotel used to be an extended stay hotel/motel. The person who checked us in told us no breakfast available. Renovations are not to be finished until January 2025. The rooms have had makeover but still needing attention. The rooms have no hangers, no cover on ironing board, plastic cups are not wrapped, no hairdryer, and blood and glue in the shower. The original overhead light was larger than replacement and the paint needs to be touched up. Recommendation is not staying unit after renovations are complete. The give it a shot and make your own decisions for the future.
Jana
2024 年 12 月入住 2 晚
10/10 超赞
Danny
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Danny
2024 年 11 月入住 2 晚
6/10 一般
Peter
2024 年 12 月 1 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Staffs were friendly and I got the remedies because I had to ask for it, but the remedies and other small details should have already be provided by the staffs as they have posted online on Expedia.com.
Peter
2024 年 11 月入住 3 晚
2/10 糟糕
Keiran
与家人出行
2024 年 12 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Where to start?? It’s under renovations, and not minor ones. The lobby was ripped up and down to the drywall. They were laying tile and we had to walk on it to get out. Looks like room renos on all floors so it’s noisy during the day. Also VERY dusty and dirty. We were told we had to ask to have our room cleaned daily, had to take out our own garbage and had to take our towels down to the front desk to have them changed. One of the staff was quite helpful - at least he tried. The others seemed indifferent to our questions. We were told they never did daily housekeeping or towel service - it’s always how it’s been. We booked based on services shown on the website - no cofeee, no breakfast, poor wifi and not even an offer of any refund or discount acknowledging the mess and lack of amenities. They said construction will be done by end of December. Based on how it looked when we were there, it’s highly unlikely. We regret staying at this hotel.
Keiran
2024 年 11 月入住 3 晚
8/10 还可以
Austin
2024 年 11 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing bang for your buck
Austin
2024 年 11 月入住 4 晚
6/10 一般
Tina
与家人出行
2024 年 11 月 24 日
不满意:清洁度、员工和服务、服务设施
There was no trashcan for the bathroom or the bedroom. Had to go ask them at the front. sSecond day we stayed bathroom tissue was out. They didn't come in to clean. Had to go again to front desk to ask for one. No phone in the bedroom to contact the receptionist at the front desk. In order to get my deposit back they had to call room service to see if I hadn't broke. Something I guess. Who the hell knows. Got my deposit back. First time trip to Bedford last time I ever go to this hotel.
Tina
2024 年 11 月入住 2 晚
4/10 很差
Mayra
与配偶出行
2024 年 11 月 23 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
They were in construction, it was dusty and loud
Mayra
2024 年 11 月入住 5 晚
2/10 糟糕
Felicia
与配偶出行
2024 年 11 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施
Didn’t like the room at all the smell in the building, or the fact that they were doing renovations. I would never go back there or recommend it to anyone.
Felicia
2024 年 11 月入住 3 晚
4/10 很差
Dee
商务旅客
2024 年 11 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This place SUCKS!
Well when I first got there was no one at the front desk. A young lady showed up. Nice, but I asked what time is breakfast start she said we have no breakfast. I said to her but you advertise breakfast. She just said sorry. I turned the corner to the elevator and BAM big time construction. Mess everywhere. I wanted to extend my stay and the young lady said I would have to come to the hotel to extend. If not at 11 all my belonging would be removed and placed outside the room and they are not responsible for what may happen to my belongings. I was floored. I told her that every hotel I've ever stayed at would extend and wait for to get off and return. This place SUCKED
Dee
2024 年 11 月入住 2 晚
2/10 糟糕
Kathryn S
与家人及幼儿出行
2024 年 11 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was being renovated. Construction supplies and wastes piled in hallways. our first room had no closet rod, no hangers, a microwave with the instructions in French. Request for hangers produced one wire hanger with cardboard trouser portion. There was no breakfast but the online listing list that as an amenity. Owners said they had only had the property for 6 months. I don't understand why they were open for business. Will never book througn Expedia again!
Kathryn S
2024 年 11 月入住 2 晚
4/10 很差
Rhonda
与配偶出行
2024 年 11 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
We were not made aware upon reserving the room that they were under construction. Every day. Early morning saws and beeping equipment outside the window. Staff was not friendly at all. I had to ask where the room was. The room was a new construction. It was clean and the bed was comfortable. There were no lamps in the room and no rod to hang clothes in the closet. There’s wires protruding above the bed where a light fixture should be. The doors don’t have a buffer so they slam. Hard. Which is extremely pleasant when trying to get rest. There was absolutely nothing in the kitchen. Not even paper towels. And the microwave is in Spanish. Literally. All the buttons were in Spanish. Took forever to figure it out. Would not recommend other than the fact that we would have slept comfortably if not for the construction.