Charges for overnight parking is a little unfriendly to visitors
Wen Chia
2019 年 8 月入住 2 晚
10/10 超赞
Brian,Palos Verdes Estates
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Another great Graduate location. Super convenient to SMU campus.
Brian
2025 年 5 月入住 2 晚
10/10 超赞
Matthew
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Matthew
2025 年 5 月入住 1 晚
10/10 超赞
Matthew
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Matthew
2025 年 4 月入住 1 晚
10/10 超赞
Lindley
2025 年 4 月 26 日
Lindley
2025 年 4 月入住 1 晚
10/10 超赞
Carla
2025 年 4 月 25 日
Ok
Carla
2025 年 4 月入住 2 晚
6/10 一般
Suzanne
与家人出行
2025 年 4 月 20 日
不满意:员工和服务、服务设施、住宿条件和设施
We were not told the property is undergoing construction!The restaurant was closed and they only offered free coffee from 5-7am! Ridiculous! Not enough towels, several outlets didn’t work, no water bottles offered in the room. The AC unit kicked on and off very loud during the night. We’ve stayed at other Graduate Hotels and this was a disappointment.
Seemed to be short on staffing too. Disappointed in Hilton!!
Suzanne
2025 年 4 月入住 2 晚
8/10 还可以
Marisa
商务旅客
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
I was not aware they were undergoing a renovation from The Lumen to becoming a Graduate by Hilton hotel. So there was active construction and work going on during my stay and The Front Room restaurant was not open. That being said, I was told it is slated to be complete by April 2025, and the style and amenities of the new brand look great so far. Also the staff was really accommodating- including Gilbert at the front desk check in who gave me a place to work while I waited for my room to be ready. I look forward to coming back when all of the upgrades are complete!
Marisa
2025 年 3 月入住 2 晚
10/10 超赞
michelle
2025 年 3 月 13 日
michelle
2025 年 3 月入住 1 晚
6/10 一般
Sonja
2025 年 3 月 3 日
Rooms need coffee maker
Sonja
2025 年 2 月入住 2 晚
10/10 超赞
Randy
2025 年 2 月 21 日
Randy
2025 年 2 月入住 3 晚
6/10 一般
Marco
2025 年 2 月 19 日
满意:清洁度
不满意:住宿条件和设施
Marco
2025 年 2 月入住 1 晚
2/10 糟糕
Omid
2025 年 2 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay if you don’t like construction grime.
The hotel is under major renovation. Most of the hotel is roped off and what is open looks like a construction site with temp walls and cardboard taped on the floor.
The room was filthy and dirty. Pool and gym were closed.
None of this was disclosed. This hotel should not be open while this level of construction is taking place.
We left after 30 minutes and booked a different hotel for the weekend. I have requested hotels.com to issue a refund.
Omid
2025 年 2 月入住 2 晚
6/10 一般
Kristin
2025 年 2 月 17 日
满意:清洁度
Hotel is under construction, not fully operable - construction dust everywhere
Kristin
2025 年 2 月入住 2 晚
4/10 很差
Kerry
与家人出行
2025 年 2 月 16 日
不满意:住宿条件和设施,服务设施
What a disappointment for $329 per night. Under heavy construction, not sure that was mentioned when booked. Room wasn't ready til 3:30 so had to change in their absolutely disgusting bathroom. No mini fridge in room or any real closet space. Shower water got all of the floor. Great location but too many negatives.
Kerry
2025 年 2 月入住 1 晚
6/10 一般
真实旅客
2025 年 2 月 16 日
不满意:住宿条件和设施
Unexpected construction
Was not aware when we booked that hotel is under construction. No front desk, ground floor cold and papered up for renovation. Our room was nice and seemed clean but electric outlet by bed didn’t work, bathroom sink was backed up and the coffee offered was a packet of instant coffee. Very quick trip and location was convenient so worked for us but felt price should have reflected the current state of the hotel.
真实旅客
2025 年 2 月入住 1 晚
8/10 还可以
Justin
2025 年 2 月 12 日
满意:清洁度、员工和服务、客房舒适度
Justin
2025 年 2 月入住 1 晚
10/10 超赞
Elizabeth
与家人出行
2025 年 1 月 23 日
满意:员工和服务、服务设施、住宿条件和设施
Great location, convenient and nice.
Elizabeth
2025 年 1 月入住 2 晚
10/10 超赞
Alexandra
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Alexandra
2025 年 1 月入住 3 晚
6/10 一般
Shana
与家人出行
2025 年 1 月 18 日
Was under construction which we had no idea. No ammenties
Shana
2025 年 1 月入住 3 晚
10/10 超赞
Tod
2025 年 1 月 15 日
Tod
2025 年 1 月入住 1 晚
6/10 一般
Dustin
2025 年 1 月 10 日
Dustin
2025 年 1 月入住 3 晚
8/10 还可以
Joan
与家人出行
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT BEDDING- slept very well- very nice, friendly, helpful staff