We had a horrible experience, when we first arrived at the room and finished settling in, a cockroach appeared, I spoke to the counter and they suggested we change rooms, when we returned to get our things, more appeared again, we showed the evidence at the counter and they only limited themselves to saying they would change the room, but that did not guarantee that it would be clean, so I asked for a refund, they only limited themselves to refunding the following nights but not the current night, we left there immediately. I do not recommend it.