2/10 糟糕
cecilia
与家人出行, 带宠物出行, 商务旅客
2025 年 2 月 23 日
满意:服务设施
不满意:员工和服务,清洁度
Property was in nice condition. Desk staff was horrible and rude the whole time. Ignored us and told us to sit down in the waiting area while helping multiple other guests that came after us. Room had cleanliness issues to include “chocolate” on the mattress. any request was denied and told to come down and retrieve new unsoiled bedding. Believe there was only two staff on duty on a Saturday night. Mystery stains on the blankets and told there was no replacements so we slept with fitted sheets only. No free Wi-Fi . Total experience was very disappointing when we were expecting at least average .The night before stayed at the a different hotel in the same chain and it was really enjoyable.
cecilia
2025 年 2 月入住 1 晚