It was very loud in the hallway even though we asked for a quiter location. No free breakfast or microwave, so plan accordingly. The AC in the room was explosive noise. Did not let us sleep well. At midnight, the hotel decided to do a firedrill. The fire alarm went off with a disabling power. We immediately dialed the reception desk and heard a blunt voice saying to us without any greeting or apology - "just disregard it". What?? Disregard such a disruption at a luxury hotel! and the staff didn't even care. After we checked out and left in the morning, the staff called and asked if we need to extend our stay or when we are going to check out! We spoke to them, checked out, left the keys, and nothing noted in the system.. Facility is gorgeous, the system is disapointing.