2/10 糟糕
Neda
与家人及幼儿出行
2025 年 4 月 27 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We booked 3 rooms 1 week in advance and when we arrived at 6pm, we were told the elevators aren’t operational and the only rooms they have available are on the 4th floor. The front desk staff spoke very little English and said we can go somewhere else. Everything around the area was booked. I asked if there was a manager on site , we were told manager will come in the next day (Saturday). We stayed the night, the hotel was dirty to say the least, and when Saturday came, another receptionist working the day shift said the manager isn’t here on the weekends and the hotel elevators haven’t been working in over 1 week. The working staff parks behind your car to do laundry and we couldn’t get out. The halls had trash everywhere. The exit doors weren’t operational. The pool was green. Housekeeping didn’t clean our rooms our give us towels. The 2 nights we stayed were horrible… please find another hotel and don’t waste your time or money.
Neda
2025 年 4 月入住 2 晚