My wife made several complaints to the front desk about the central air not working and all they told her was the small roll around unit in the room was sufficient when it was most certainly not. The room never got below 75 degrees and it was very humid. Along with not having a remote for the tv in the room. I am very disappointed in the service at that establishment.
Anderson
2025 年 5 月入住 2 晚
8/10 还可以
Jenny
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable, friendly, helpful staff. Rooms are a bit dated.
Jenny
2025 年 5 月入住 2 晚
10/10 超赞
Abraham
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice have a very good stay
Abraham
2025 年 5 月入住 2 晚
2/10 糟糕
Grisel
与家人出行
2025 年 5 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel had bed bugs. I do not recommend this to anyone. We only stayed for one night, we arrived back home in Frisco My 3 year old had bites all over her back and naval. I initially thought it was chicken pox or measles. Turns out it was bed bug bites!!! Please please refrain from staying here unless they rectify this issue ASAP!
Grisel
2025 年 5 月入住 1 晚
8/10 还可以
Torill
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bra lokasjon. Rent og pent.
Torill
2025 年 4 月入住 5 晚
8/10 还可以
Shayne
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施
A bit dated, but clean and comfortable. Shower head could not be adjusted and suite tv not working. Neither hampered our two nights.
Shayne
2025 年 4 月入住 2 晚
10/10 超赞
Kara
与家人出行, 带宠物出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have never stayed at a Homewood Suites before, but I was impressed. Room was updated and clean, bed was comfortable. I enjoyed the outdoor courtyard and the breakfast was better than a lot of hotels too. The biscuits and gravy had flavor and not watery! I was happy it was pet friendly for my mini schnauzer. The only thing, I wasn't aware of the pet charge, but that may have been my fault for missing that information though. So if you're traveling with your fur baby, there's a fee for that.
Kara
2025 年 4 月入住 2 晚
8/10 还可以
Michele
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable
Michele
2025 年 4 月入住 1 晚
8/10 还可以
Marcia,Katy
2025 年 4 月 28 日
Marcia
2025 年 4 月入住 1 晚
8/10 还可以
Deborah
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Service.
Breakfast is poor
Deborah
2025 年 4 月入住 2 晚
2/10 糟糕
Vanessa
与家人及幼儿出行, 与家人出行
2025 年 4 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
Very unfortunate that we had such a poor experience. Save yourself the trip and skip this hotel. They are aware of the dangerous state of the room they put us in and are still attempting to falsify the information with Expedia. Very sad. Our last stay here was great. This stay was a complete 180
Vanessa
2025 年 4 月入住 1 晚
10/10 超赞
Nataly
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
It is clean and well maintained
Nataly
2025 年 4 月入住 7 晚
10/10 超赞
Vanessa
2025 年 4 月 19 日
Spacious rooms!
Vanessa
2025 年 4 月入住 1 晚
8/10 还可以
Kandace
2025 年 4 月 14 日
Kandace
2025 年 3 月入住 2 晚
10/10 超赞
Melodee
与家人及幼儿出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our 2nd stay, with our adult childern and grandkids, to go to legoland, pepa pig land and the aquarium. The rooms are great, i love having our own ice bringing home leftovers for snacks, or lunches the next day. Plenty of room and everyone gets a break with our own rooms. The staff are helpfull, professional and friendly.
Melodee
10/10 超赞
Melodee
与家人及幼儿出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our 2nd stay, its so convenient for activities for our grandkids, they love the indoor swimming pool, we love the court yard, it gives them a place to run and play. The outdoor furniture is comfortable and have a great place to eat outside. The staff are friendly and helpful each time we stay. As grandparents we love to do all the daily fun activites but we love having our own room to relax and recover for the next days adventures.
Melodee
2025 年 4 月入住 2 晚
2/10 糟糕
Chris J
2025 年 4 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
We stay at this property once a year, for the last 10 years. We have had some issues over the years. This year was exceptionally bad as there was a natural gas leak in my room. I ended up in hospital. The hallways in the hotel were dirty and had garbage and dog poop on the second floor. The hotel is understaffed. I would expect a higher standard from the Hilton brand.
Chris J
2025 年 4 月入住 7 晚
2/10 糟糕
Gilbert H
2025 年 4 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
My family all reserved rooms for a family reunion. It was cancelled due to bad weather in Dallas. We asked to be reimburse, but was denied. We will not be making reservation there again. Reunion has bee rescheduled. We will make reservations elwhere
Gilbert H
2025 年 4 月入住 2 晚
10/10 超赞
sharon
团体旅客
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very accommodating.
sharon
2025 年 4 月入住 2 晚
6/10 一般
Charles
与配偶出行
2025 年 4 月 4 日
Charles
2025 年 4 月入住 1 晚
8/10 还可以
Erin
2025 年 3 月 23 日
Erin
2025 年 3 月入住 2 晚
10/10 超赞
Marsellia
与家人出行, 与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had fallen on the basketball court and staff was quick to come and help me.
Marsellia
2025 年 3 月入住 3 晚
10/10 超赞
Fanny
2025 年 3 月 16 日
Fanny
2025 年 3 月入住 1 晚
2/10 糟糕
Thomas
与家人出行, 商务旅客
2025 年 3 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not good at all
Thomas
2025 年 3 月入住 2 晚
6/10 一般
Alexis
与家人及幼儿出行, 与家人出行
2025 年 3 月 15 日
不满意:清洁度
We enjoyed how close it was to a mall and the airport. The indoor pool had great hours and thr social they host on Wednesday is great. We ran into some issues with our room that made us have to switch to a different room. They arent great with accommodating when there's major issues. But a few of the staff members were great others weren't as pleasant.