4/10 很差
Peter，Pittsburgh
2025 年 9 月 14 日
满意：清洁度
For a trip that started out with me locked in the parking garage with no way out and ended with me unable to get to my car in the parking garage (and in danger of missing my flight), my one-word description of my stay would be "Kafkaesque."
When I say that I couldn't get out of the parking garage, I do not mean paying and driving out, I mean getting out on foot while I am parked. Not only were the elevators inaccessible, even the stairs to get outside to the street were caged, locked, and inaccessible (how this comports with fire code I do not know).
I eventually departed the lot in my car and parked elsewhere, and fortunately the associated Leasing office was open, where a nice employee told me that getting out of the parking lot requires a fob. The emailed instructions made no mention of a fob and were sadly inadequate. To stay and park here you need a building/elevator access code, a suite access code, and a fob -- only one of which was provided to me, and that one didn't work.
A call to their support line in the UK eventually got me an access code and suite code that actually did work. Things worked reasonably (though the elevator buttons were strangely difficult to work, which combined with non-working codes makes things extra confusing). But then when I left on Sunday morning, as there is no front desk, no fob drop off, and no employees present, I thought I should leave my fob in the room. But then, surprise! The elevator access stopped working a day early. Boo!
Peter
2025 年 9 月入住 4 晚
