Wish I would have read the reviews before I made my purchase . If it wasn't for the manager Grace , it would be a 1. Although I'm still waiting on my refund in the difference of the rooms since our room had to be changed for reasons , that shouldn't be explained on here. Anyways , Valet is a joke. Just make sure you check your car for damages after you request for your vehicle every time . Again, the previous reviews did not lie. There's homeless people everywhere . Although they mean no harm, but having them in front of the building like that is embarrassing. Overall, everyone else's experience is different. But unfortunately, mine wasn't satisfied. Would I be booking this place again? ABSOLUTELY NOT...