Booked through Expedia adult child. Did not notice the restriction about needing to be 21+ to check in. Since my child did not meet the requirement I contacted the hotel and discussed this. I was instructed by the staff to reach out to Expedia to ask for a refund and when the hotel gets contacted by Expedia they would honor it. However, after I followed these steps the hotel informed Expedia that they could not refund due to my son staying at the hotel currently. I appreciate the fact that we did not notice the restriction on age when making the reservation, but to tell Expedia that a refund isn't possible for this reason is dishonest and would violate the very policy that kept my son from checking in at all.
Jeremy
2025 年 5 月入住 1 晚
10/10
Nice location. Nice staff!
David
2025 年 5 月入住 5 晚
10/10
Excellent hotel, very accommodating, ungraded at no extra cost, breakfast superb, staff excellent highly recommended AAAAA
David Martin
2025 年 5 月入住 14 晚
10/10
Dry clean, friendly staff.
Thomas
2025 年 5 月入住 1 晚
10/10
It was convenient
Jeffrey
2025 年 4 月入住 5 晚
4/10
Hair in the bed that was not ours. Cockroaches in the rooms were prevalent and came out of lights, from under furniture, etc. Musty smell in the hall when getting off elevator. Breakfast was good, but limited. Beds were uncomfortable and pillows absolutely are worn out and need upgrading.
If the options presents itself again, I'll absolutely pass.....
Phil
2025 年 5 月入住 3 晚
6/10
We had an issue with the first room we were given, but the clerk was very helpful and moved us to a room on a quite floor.
Mildred
2025 年 4 月入住 1 晚
10/10
Everyone in this hotel was friendly, food was great, and housekeeping was wonderful
Stephanie
2025 年 4 月入住 7 晚
4/10
Tony
2025 年 4 月入住 1 晚
10/10
Matias
2025 年 4 月入住 3 晚
10/10
Very clean
Andrew
2025 年 4 月入住 4 晚
4/10
Staff were beyond nice, but the hotel itself was extremely dirty. Blinds and curtain barely worked. Towels were dirty. Our room had the trash taken out one day out of five. The outlet in our room didn’t have an outlet cover. Comforter had cigarette burns in it. Half the lights in our room didn’t work. Nightstand was covered in something questionable.
Christine
2025 年 4 月入住 4 晚
6/10
The room was not cleaned very well at all. Got hair all over us and had used shower stuff
Nick
2025 年 4 月入住 1 晚
10/10
Elizaveta
2025 年 4 月入住 5 晚
10/10
Ty
David
2025 年 4 月入住 1 晚
6/10
No laundry and no gym - no date to have them back
Jonathan
2025 年 4 月入住 4 晚
10/10
Baskar
2025 年 4 月入住 3 晚
10/10
Na
TEJUAN
2025 年 3 月入住 4 晚
2/10
Don’t book here, the carpets are terrible! The rooms dirty. Terrible terrible
Ana
2025 年 4 月入住 6 晚
8/10
The hotel was nice and not too far from the highway and places to eat. But the room and the second floor where we stayed smelled like stinky feet/locker room.
Olga
2025 年 4 月入住 1 晚
10/10
breakfast is very good.
Gar
2025 年 4 月入住 4 晚
10/10
Easy, convenient access to the airport and other amenities. Friendly staff and nice rooms.