They gave me a dirty room. They changed me to another room but it was not a good experience.
Eloisa
2025 年 5 月入住 1 晚
4/10 很差
Sami
商务旅客
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Nice and clean hotel but right next to Highway. 24/7 noise
Sami
2025 年 5 月入住 1 晚
2/10 糟糕
Erma
与家人及幼儿出行, 商务旅客
2025 年 5 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked and paid for this hotel weeks in advance. I called the hotel at 3pm to ensure that I could check in at 10pm as my event wouldn’t end until that time. I was ASSURED that I could check in as late as midnight and my room was guaranteed. When I arrived at the hotel, I was told they were fully booked and my room was sold to someone else. I was disregarded when asking for a manager and told to call on Monday. I was traveling alone with 2 small children and after 2 hours of unsuccessfully attempting to secure another hotel, I had to drive back to Houston in the middle of the night.
Erma
2025 年 5 月入住 1 晚
8/10 还可以
Gabriel,Laveen
2025 年 5 月 20 日
满意:员工和服务,清洁度
The property is super noisy because of the location next to the freeway. Also there was no housekeeping the 4 days we were there and asked for it.
Gabriel
2025 年 5 月入住 3 晚
4/10 很差
Fredy
与家人及幼儿出行, 与家人出行
2025 年 5 月 19 日
满意:员工和服务
不满意:住宿条件和设施
I didn't like that they didn't have a pool. Alot of sites like expedia showed it having a pool. If i would have know it didnt have one i would of never booked a room, worst get away with the family became of that, we were really looking forward to getting in a pool..
Fredy
2025 年 5 月入住 2 晚
8/10 还可以
Lizbeth
与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施
The breakfast was delicious and the room was clean. The staff was very friendly, but the bed was broken and made a noise every time you moved. The hallway smelled like a toilet bowl, and the bathtub had water accumulating and wouldn't drain Other then that everything else was good .
Lizbeth
2025 年 5 月入住 1 晚
10/10 超赞
Angel
与家人出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
…
Angel
2025 年 5 月入住 2 晚
10/10 超赞
Nicole
2025 年 5 月 1 日
Nicole
2025 年 4 月入住 2 晚
10/10 超赞
Jasmyne
2025 年 5 月 1 日
满意:员工和服务、服务设施、住宿条件和设施
The property was clean, staff was very informative and friendly! Would stay again!
Jasmyne
2025 年 4 月入住 1 晚
4/10 很差
eric,Eau Claire
商务旅客
2025 年 4 月 30 日
Disappointed with this hotel. Not up to Hilton standards.
eric
2025 年 4 月入住 2 晚
6/10 一般
Diane
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施
Tried to Uber. Couldn’t get location to load for Uber driver to pick me up. Hassle. Was busy noisy. Close to hwy. Staff very helpful & kind. Room clean and no issues.
Diane
2025 年 4 月入住 1 晚
10/10 超赞
Monique
与家人及幼儿出行, 商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was polite. Property & rooms were clean... felt like a new build. There is a store right next door. Only down side was the on-site restaurant/ bar was closed for renovations.
Monique
2025 年 4 月入住 1 晚
10/10 超赞
Alexander,Palm Beach
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome service, had a simple issue with the room and were changed to a better room and allowed to have late check out no issue ! Come early for the breakfast though
Alexander
2025 年 4 月入住 2 晚
6/10 一般
Lydiana
带宠物出行, 与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The information I was given regarding pet fee was inconsistent and was not honorable. I had called way in advance to ensure my emotional support letter would be accepted and was told yes. But upon check in I was told otherwise. I stay at nice hotels almost 2 times a month due to work and have NEVER needed to pay. Also i requested two queen size beds and stated that at check in and was still give a room with ONE bed. Upon calling the front desk I was told that’it’s still the same price”. I did not care about the cost. I requested a room with TWO beds. Also they had no liners for ice buckets!
Lydiana
2025 年 4 月入住 2 晚
10/10 超赞
ROSA IRIS
2025 年 4 月 25 日
ROSA IRIS
2025 年 4 月入住 2 晚
10/10 超赞
Cynthia
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and we had a good experience with staff checking in.
Cynthia
2025 年 3 月入住 1 晚
8/10 还可以
Ollyeon Jatae
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Ollyeon Jatae
2025 年 4 月入住 1 晚
10/10 超赞
Nhi
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
It is very nice
Nhi
2025 年 4 月入住 1 晚
10/10 超赞
Nicole
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shoutout to Liz and Sharon at the front desk they are super awesome, friendly, and helpful! The hotel was amazing and I recommend it! Breakfast was tasty, staff was great, the lobby was full of fun stuff to do and homely!
Nicole
2025 年 4 月入住 2 晚
10/10 超赞
Isa
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
I was pleasantly surprised and very impressed with Tru! My stay was made especially awesome by the staff, Tish. I’ll definitely return.
Isa
2025 年 4 月入住 1 晚
10/10 超赞
Edward
2025 年 4 月 21 日
满意:住宿条件和设施,员工和服务
Edward
2025 年 4 月入住 2 晚
2/10 糟糕
jadayah
团体旅客
2025 年 4 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooftop bar isn’t even finished shouldn’t be advertised. We checked in early and were sent to a dirty room with a used toilet.
jadayah
2025 年 4 月入住 2 晚
10/10 超赞
Justine
2025 年 4 月 20 日
Justine
2025 年 4 月入住 3 晚
6/10 一般
Roger,Pflugerville
与配偶出行
2025 年 4 月 15 日
不满意:服务设施
Very good breakfast, close to world trade center, good price. Poor maintenance...the WC was blocked and they didn't have a plumber available, so what they did was to leave a plunger by the door so we would do it ourselves.They did offer to give us another room but we had already organized our clothes and didn't want to have to pack/unpack everything again. The rooms are very basic.