Didn’t have the best rapport with the young man at the front desk. Asked multiple times to see the manager as we had a fraudulent company issue that poised as Expedia. After showing him or Expedia bill, he questioned our deal as if it was too low. He then gestured to say “well I guess I’ll give you another night”. I replied we already paid for 2 nights, you’re not giving us anything. I asked to speak with his manager again to give me the information for my bank of the fraudulent account that tried to cancel my stay. He continued to elude that she was not present and brushed me off. I let him know if the company was able to infiltrate their system but not Expedia’s, there may be an issue with their systems that they needed to look into as my Expedia information etc never changed but theirs did. I still need that information from them as my credit card was billed $1178.
Travis
2025 年 5 月入住 2 晚
8/10 还可以
Renee
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great free breakfast!!!
Renee
2025 年 5 月入住 1 晚
10/10 超赞
Mahogani
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location right by a good selection of food places, and close by the mall and things to do.
Mahogani
2025 年 5 月入住 4 晚
10/10 超赞
kim
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff. Pool table clean rooms good breakfast
kim
2025 年 5 月入住 5 晚
8/10 还可以
David
与家人出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was there for a couple of days. I liked the hotel, the area, the front desk service customer service, a little more attention in the gym, in general terms we liked it, thank you.
David
2025 年 5 月入住 2 晚
8/10 还可以
Benjamin
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The place was nice
Benjamin
2025 年 5 月入住 1 晚
10/10 超赞
Angie
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean.
Angie
2025 年 5 月入住 1 晚
10/10 超赞
William
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
I thought this was a very unique hotel. My only complaint was the turkey bacon! Yuck.
William
2025 年 5 月入住 1 晚
10/10 超赞
Li
团体旅客
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Li
2025 年 3 月入住 1 晚
10/10 超赞
Li
团体旅客
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommended
Li
2025 年 5 月入住 1 晚
4/10 很差
Shavonte
与家人及幼儿出行
2025 年 5 月 8 日
不满意:服务设施,清洁度
I could’ve gotten a better room at another property for less, but thought this one would be more enjoyable. Well, it wasn’t. My room smelled like stinky feet. It was very strong. I couldn’t tell if it was coming from the AC unit or the pillows and bedding. The bedding had hair all under the comforter and it didn’t smell clean. The towels were stained a yellow color. I was very unhappy. I will never stay here again.
Shavonte
2025 年 5 月入住 1 晚
10/10 超赞
Julie
与家人及幼儿出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love staying at Tru hotels. Clean, comfortable and kid friendly!
Julie
2025 年 4 月入住 2 晚
10/10 超赞
Liliana
2025 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente
Liliana
2025 年 4 月入住 4 晚
2/10 糟糕
Reynaldo
2025 年 5 月 5 日
满意:住宿条件和设施
不满意:员工和服务
No help
Reynaldo
2025 年 3 月入住 1 晚
10/10 超赞
ROBERT CARL
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Can tell its a newer facility, nice and clean
ROBERT CARL
2025 年 5 月入住 3 晚
10/10 超赞
Hsing-Chuan
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent 👍
Hsing-Chuan
2025 年 4 月入住 4 晚
10/10 超赞
cesar
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Confortable
cesar
2025 年 4 月入住 4 晚
10/10 超赞
Marcus
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Nice and quiet
Marcus
2025 年 4 月入住 2 晚
2/10 糟糕
Lucas
2025 年 4 月 26 日
Lucas
2025 年 4 月入住 1 晚
10/10 超赞
William
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was great and clean, easy check in and friendly staff