2/10 糟糕
Anna F.
2024 年 8 月 29 日
不满意:清洁度
Terrible Experience
This was the worst VRBO experience I have ever had.
When I arrived, the front door lock was broken. The host messaged me that it would be fixed later in the week. I wasn't real wild about that because I would be alone with my young granddaughter the first few days of my stay. The neighborhood seemed safe enough so I was initially willing to let this pass.
Then I discovered more problems. Contrary to the listing, there was no hot tub. The listing touted a private dock on the river, which was an important reason why I booked this property. The dock, however, was busted and adrift in the river. When I messaged the host, he explained that the damage happened as a result of storms that happened seven months before my arrival. If he had disclosed this before my arrival, I would have canceled. The basement "bedroom" was windowless, cramped, had a very strong mildewy odor, was missing the nightstands shown in the listing, and was uninhabitable. This house is advertised as a "5+ bedroom" house. It only has 4 functional bedrooms. The bedroom dresser drawers were very dirty. As noted by other reviewers, the house and much of its furnishings have a good amount of wear and tear. There was no seating in front of the rather small TV on the wall, which made me wonder if it even worked. I don't know because I did not stay one night in this house because of all these issues.
Fortunately, VRBO investigated all these issues and promptly refunded all my money.
Anna F.
2024 年 7 月入住 36 晚