“Stayed for a couple of nights at this property, and it was perfectly suited for our needs.
Good, clear communication with the owners from booking, and very helpful in making sure everything was right for our stay.
Would definitely recommend this for families or small groups as an ideal base camp for visiting Manchester, and will be keeping this property in my saved list for the future too.”
“Washing machine didn't work. Helpline never answered. Sent someone to look at Washing machine but couldn't fix. Cooker had missing buttons. Boiler water mains was turned off and with no help turned this on myself after 24 hrs. Creaky sofa bed, broken blinds and door handles. Didnt smell nice. Bad experience ”
"I’ve stayed at this hotel a few times before, but unfortunately this visit was by far the worst.
The air conditioning in the room wasn’t working, and this was never mentioned at check-in. I only discovered it after entering the room. To make matters worse, the room phone was also broken, so I had to walk back to reception to report it. Only then was I told that some of the hotel rooms had been without air conditioning for a while. Instead of offering a solution straightaway, the receptionist asked how many children I had. When I replied “just one”, I was simply told there were no available rooms with working air conditioning. It left me with the impression that if I’d had more children, I might have been given priority, which felt rather unfair. Finally I was only given an extra fan.
That night was extremely hot, and both adults and children in the room struggled to sleep properly. The hotel really should handle this situation better. At the very least, guests should be notified by email or phone in advance. If I had known even a day earlier, I would have cancelled the booking and stayed elsewhere."
"A 1970s office block converted into a hotel. Rooms are huge by UK standard, both the room and equipment are very clean. Staff is friendly and experienced. The main complaint would be the WiFi - averaging 100-500kb/s, which is slow even by 2010 standards. Certainly need a replacement.
Elevators only stop on even floors, so you would need to walk 1/2 floor up or down to the 1F reception or room (uneven floor for me). Elevator is very fast and there are 3 of them, so no issues at all. The nearby Eccles Shopping Centre is being redeveloped, so it can get quiet at night. Large supermarket just opposite to the hotel. The Eccles town centre and train/tram station in around 5 minutes."
"Close to T2. Can walk to T2 in 2 minutes. Room is clean in good size. Same as pictured. Nice restaurant downstairs with good vibes. Good breakfast with nice coffee and lots of choices. "