Our room was filthy. My kids wore their sandals in the shower it was so gross. There was even tape left on the wall from a sign that was hung prior to us checking in.
Jessica
2025 年 5 月入住 1 晚
6/10 一般
Marcos
2025 年 5 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
Hotel hosted an event where guests used the main lobby and were so loud. The noise from the main lobby was unbearable and we were unable to sleep until 2 or 3 am.
Marcos
2025 年 5 月入住 2 晚
2/10 糟糕
Kyle
2025 年 4 月 27 日
不满意:员工和服务
Kyle
2025 年 4 月入住 1 晚
8/10 还可以
Karina,Gardena
与家人出行, 商务旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
That dining areas are close and staff services are great
Karina
2025 年 4 月入住 1 晚
2/10 糟糕
Courtney
与配偶出行
2025 年 4 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
The only thing I liked about my stay was the Lobby. My very first time ever staying at the DoubleTree. My Anniversary Weekend, and I didn’t enjoy myself. I even checked out a day early because I just couldn’t believe how bad my stay was. When me and my husband got settled we noticed that the room was warm. Maintenance came up right away, they couldn't get the air conditioner to come on so they gave us another room. I stayed in the room a good two hours because I had to go to work that evening ( 3rd shift 10:30-7:00 am) give or take I laid down at 8 am. Woke up at 10:30 am in sweat. The room was 71 degrees, I was just done because now my hair has sweat out and now my hair is ruin for my dinner that evening. So I got a good 2.5 hours of sleep. And the bed was hard, maybe I’m just use to how comfortable my bed is and my house stay at a good 68 degrees. As much money as I spent to try and get out and enjoy our Anniversary weekend. I could’ve just stay home in an air conditioned home with a soft bed. And at 11 am I just packed my things and checked out. The manager couldn’t even come out their office to talk to me and my husband about how bad our stay was. And going to send the associate out to tell us we won’t be charged for our second day. Um … I better not I’m not even going to be here. No apology. I should’ve read the reviews. Plenty of complaints about the air conditioning. I was so miserable and tired with only 2.5 hours of sleep.i won’t come here again
Courtney
2025 年 4 月入住 2 晚
10/10 超赞
Jennifer
2025 年 4 月 18 日
Jennifer
2025 年 4 月入住 2 晚
8/10 还可以
Jennifer
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Weve used this hotel many times. This past stay we noticed that the room was very dark. The only light provided was in between the beds and a desk light.
Jennifer
2025 年 4 月入住 2 晚
8/10 还可以
Stuart
2025 年 4 月 14 日
Stuart
2025 年 4 月入住 1 晚
2/10 糟糕
Valerie
与家人出行
2025 年 4 月 13 日
不满意:员工和服务
Front desk clerk was unwilling to listen to customer. Rude and called male in our party a female , “just to see if he was listening”
Valerie
2025 年 4 月入住 1 晚
8/10 还可以
Mariah M
2025 年 4 月 13 日
It was nice and clean. However, when we went to shower there were ants.
Mariah M
2025 年 4 月入住 1 晚
10/10 超赞
Brittany
2025 年 4 月 12 日
满意:清洁度
Brittany
2025 年 4 月入住 1 晚
8/10 还可以
Gregf
2025 年 4 月 10 日
Gregf
2025 年 4 月入住 1 晚
8/10 还可以
Michelle
2025 年 4 月 10 日
满意:员工和服务,清洁度
Michelle
2025 年 4 月入住 1 晚
6/10 一般
Rachel
2025 年 4 月 10 日
Rachel
2025 年 4 月入住 1 晚
10/10 超赞
Michelle
2025 年 4 月 9 日
满意:服务设施
Great place to stay
Michelle
2025 年 4 月入住 1 晚
8/10 还可以
Ashley
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great, the hotel was clean but the only complaint i have is that for a breakfast that is $15/adult it would of been nice if the food was hot. The spoons were hotter than the food. By the time i made a plate got to the table everything was almost ice cold. The coffee was stale and not hot either. On the bright sode the bar food at night was pretty good and reasonably priced.
Ashley
2025 年 4 月入住 2 晚
10/10 超赞
Ellen
2025 年 4 月 9 日
Ellen
2025 年 4 月入住 1 晚
8/10 还可以
Shawn
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Shawn
2025 年 3 月入住 1 晚
8/10 还可以
Lisa
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very polite staff
Food was delicious
Lisa
2025 年 4 月入住 2 晚
8/10 还可以
Tana
与家人及幼儿出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked how it was right next to the Mississippi River.
Tana
2025 年 3 月入住 1 晚
6/10 一般
Matt
2025 年 4 月 4 日
满意:员工和服务
Matt
2025 年 2 月入住 1 晚
4/10 很差
Megan
与家人出行
2025 年 4 月 1 日
不满意:服务设施,清洁度
Very rundown, air was broke. Needs updated
Megan
2025 年 3 月入住 2 晚
8/10 还可以
teresa
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施
loved how close it was to the venue we went to.
Elevator didn't work when we 1st tried to go to our room. Staff had to reset it.
teresa
2025 年 3 月入住 1 晚
4/10 很差
Kase
与家人出行
2025 年 3 月 31 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The air wasn’t working, toilets failed to flush. These are the same issues we experienced two years ago when we were there and still weren’t fixed.