I am very disappointed in the hotel. First, I paid for an ocean FRONT room. They put us on the first floor right in front of the hot tub. So, anyone who was at the pool area could see directly into our room.
We literally had to spend the entire two day trip with the blinds closed in darkness and couldn’t even use our ocean front room we paid for.
Please note that ALL rooms on the first floor are NOT ocean front. They are POOL VIEW. I have booked and traveled a lot and many hotels list rooms as pool views.
I went to the front desk and they didn't care. I asked for the cost difference in a regualr room, and an ocean front room. I feel that was more than reasonable. They just said, "we gave you an ocean front room, thats all we had to do."
Also, later that night I sent my minor child (17) to front desk to get more washcloths for the four of us, the lady brought her handtowels. My daughter corrected her, and the lady at the desk walked off and called her a Bomboclaat! Disgusting!
So, if you're comfortable for strangers to dead stare at you in your room, make eye contact, and see what you've doing at all times, then this place is for you.
Also, the room was dirty AND the tv was the size of a computer monitor. It was laughable! (Sprite can in photo for reference).
Very disappointed in how the overall experience went.
People beware and book somewhere else!