The staff was very warm and helpful. Our room was clean, good beds, clean towels and bedding. No TV. Spotty internet, but I think that is due to remote location. Old plumbing (very old.) The desk was manned 8-8, but often unattended. No food there, no coffee available til staff arrives at 8. This is a place with a beloved history that the local fans keep alive. But the property was run down. The hall was especially dank, carpet bad. The tour of the Opera house is supposed to be very worthwhile, according to other guests, but we could not attend. The hotel is 30min from the Death Valley entrance.