Property is dated. Designed to be a boutique hotel, it’s seen better days. Furnishings are worn, faucets look rusty, A/c is temperamental, and air purifiers send out dirty smelling air. Hotel promised to change air purifier — a required amenity in a city as polluted as Delhi — and swapped it with one that didn’t even turn on. Food in restaurants is overpriced; you can get a full 5-star lunch for the costs of breakfast. Hotel was in an area convenient to visit family but never again will I suffer this experience. Managers when confronted acted as tho these were my issues as opposed to genuine concerns about a substandard experience! Most quality establishments would offer a meal or some amenity for such a situation; I got a cold shoulder and a barrage of excuses. Much better price value can be had even in Delhi!
Rajeev
2025 年 3 月入住 2 晚
8/10
Decent stay for one night if passing by in city. Would not stay for entirety of vacation
Eshaan
2025 年 2 月入住 1 晚
10/10
Wonderful Boutique Hotel! We arrived in New Delhi to be able to take an early 6am train the following morning to Agra to see the Taj Mahal. We needed a thotel not far form the station. We were picked up at the airport and taken to The Manor. As we checked in the owner and Manager ,Mr Singh, greeted us with such wonderful hospitality as he share a little about himself and the history of this gem of a hotel. We have stayed in 5 star hotels all over the world and The Manor had so many of the amenities you find in a 5 star hotel . Such attention to detail! We had a wonderful meal in the on site restaurant Camilla's and Sachin the waiter met all our special meal preparation requests! I would highly recommend The Manor....and we are traveling around the world in 67 days..so we are staying in A Lot of different hotels!
Phillip
2025 年 2 月入住 1 晚
8/10
I have returned to The Manor because I love smaller boutique hotels .This is a 14 room hotel that has personal care for each of its guests. It is classically designed but showing a little wear today.The staff is kind, & attentive but there are a couple drawbacks today I believe the owner should attend to:
1.Better Room Air Purifiers (not the one present): We were not informed upon arrival of the room the air purifier and the very poor, dangerously unhealthy polluted exterior air seeped into the room causing us to sleep and wear n95 masks IN our room fir two days before complaining and then the staff informed us if an existing purifier that should have been plugged in. Still other hotels have better room air purifiers and it’s my hope that The Manor improves this equipment.
2. Faster attention to technical issues (no TV internet for 3 of the 5 day stay).
3. Dense Traffic: Traffic of the main road outside the hotel,although not noticeable much inside the hotel grounds,is dense . However, not a big issue.
4. Staff to Better Inform: We were not informed about the Bakery on the grounds until we were set to leave. We were not informed the 1st day of the one Indian breakfast option. Just because we were Westerners didn’t mean we only wanted eggs & toast. We complained & after that each morning breakfast was great. Staff very attentive.
5. Last Day:We had to leave before the breakfast room officially opened by 1/2hr They could not accommodate a “to go”anything. Not good service
Donna
2024 年 12 月入住 6 晚
2/10
Extremely disappointed with this hotel .
I arranged for collection and they didn’t come . The place was further away than stated and I had to book another hotel because I was stranded . They didn’t even check or care whether I came or not I wish to complain and request a refund for inaccuracies and being let down
Daniel
2025 年 1 月入住 1 晚
6/10
Srinjoy
2025 年 1 月入住 4 晚
2/10
They said they didn’t have our reservation and then charged us more for a night.
Jordan
2025 年 1 月入住 3 晚
6/10
It got the job done. Had to carry suitcases up the stairs and through a few corridors.
George
2024 年 11 月入住 1 晚
8/10
Great hotel in New Friends Colony. Clean property, rooms, courteous/excellent staff/service. Would definitely stay here again.
Would ask hotel to improve their internet access, which dropped very often.
Rahul
2024 年 11 月入住 4 晚
2/10
Stay was pathetic… there’s a railway track behind the hotel and every 20-30 mins you could feel the vibration in the room. The room was so-so… no character. The in-room dining was horrendous. The tool an hour to deliver the food and it was cold. For the price the Hotel is definitely not worth it.
Ritesh
2024 年 11 月入住 1 晚
10/10
William
2024 年 11 月入住 1 晚
4/10
CO LTD
2024 年 9 月入住 3 晚
4/10
Hotel front was unable to locate our reservation made through Expedia. We paid a night with new reservation and requested a refund to Expedia. Still no idea what was the cause of problem. Expedia chat was very helpful for me to report this problem and the troubleshoot was made on time via email. However, hotel did not tell me anything about this. Definitely not want to select this hotel due to this bad experience. Expedia service was satisfactory
LEE
2024 年 9 月入住 2 晚
8/10
Karan
2024 年 8 月入住 2 晚
10/10
Saurabh
2024 年 8 月入住 2 晚
10/10
The hotel itself was unique and comfortable. The location was near the ring road and was easy to access by car too.
Hideta
2024 年 6 月入住 4 晚
10/10
Wonderful stay
Very convenient for south Delhi
Mr Puri manager was very friendly and helpful
Breakfast options were great
Anupreet
2024 年 5 月入住 6 晚
10/10
Beautiful property with wonderful staff in a lovely quiet part of Delhi. Thank you Mr Singh!
Cameron
2024 年 3 月入住 4 晚
8/10
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Kristine
2024 年 3 月入住 1 晚
2/10
As ardent modernist fans we thought the Manor would be the highlight of our trip but on arrival the gentleman on duty walked us out of the hotel, out of the property, and put us in a room in the hotel nextdoor. We questioned him and he simply repeated that 'this is part of the Manor property' until we gave up. We were in another cheaper hotel (76 Friends Colony).
I wish he'd simply been honest and explained why we couldn't have the room we booked, but he was insistent that we hadn't left the Manor, even though he'd just walked us down the road past two sets of security to a separate property. Shady and disappointing. We asked to look around the Manor and were told upstairs was 'only rooms'. Later we found a whole guest roof terrace which we also missed out on. Bitterly disappointing end to our trip.