The property itself was lovely. The room was in great condition; very comfortable. However, the Seagate seems to be poorly managed and staffed too lightly. As an example - the beach club had 3 guys yucking it up at the valet. However, they didn't have nearly enough servers. The valet team is not filled with terrible people, but Glenn, one of the worst valet team members I have ever met, may have also been one of the rudest. Staff members admitted they have had problems with him and immediately tried to rectify the situation. If you have an employee that is known for being rude in the service industry, it might be time to cut bait. It's a shame too because the area is beautiful, the hotel is in great condition, but everything else was so unimpressive.