4/10 很差
Dong
2024 年 7 月 1 日
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Everything was great, except for the toilet in my room, which took 5 minutes to stop refilling the water tank. The noise was disturbing. The front desk staff verified the issue around 2:00 am but couldn’t fix it, and no room change was available. I had to use the toilet three more times that early morning, which was particularly troublesome at night. Additionally, the coffee machine dispensed hairs when I tried to get hot water, making me concerned about using it for coffee.
I reported these issues, and the gentleman at the front desk took my mobile number, assuring me that the manager would contact me within two days. However, two weeks have passed, and I have not been contacted.
Overall, it was not a good experience, but it might be only associated with that room.
Dong
2024 年 6 月入住 1 晚