1. Bad shuttle service! Called the hotel and its operator never told us they only pick up at the blue area! just said the shuttle will be there in any minute. Caused our 50 minutes’ waiting in the chilly midnight.
2. Racist shuttle driver! When finally got on the shuttle, the old lady driver said whatever it is, you eventually get hotel by the “complementary” shuttle bus! How rude she was!!!
3. Very simple breakfast, some food are empty but didn't promptly filled.
4. Next to the Peña station, plenty of over highed people walking nearby.
ZHENDONG
2023 年 10 月入住 1 晚
10/10
真实旅客
2023 年 8 月入住 4 晚
8/10
真实旅客
2023 年 1 月入住 1 晚
2/10
Terrible customer service. Extremely rude and unprofessional front desk staff. This hotel does not care about its customers. Very disappointing for a Hyatt hotel.
Christopher
2025 年 5 月入住 1 晚
10/10
Convenient and affordable, Transportation from and to Airport. Staff helped with all questions about eating.
FRANK
2025 年 5 月入住 1 晚
10/10
Close to the airport. Clean and comfortable bed!!!
James
2025 年 5 月入住 1 晚
10/10
All good
Shilom
2025 年 5 月入住 1 晚
10/10
Clean rooms and friendly staff.
Tammie
2025 年 5 月入住 1 晚
10/10
Perfect for our stay
Elizabeth
2025 年 5 月入住 2 晚
10/10
We love staying here prior to our next day flights. They are very accommodating and staff is friendly
Leslie
2025 年 5 月入住 1 晚
10/10
Great place to stay and proximity to airport
Liza
2025 年 5 月入住 1 晚
8/10
We have stayed here a number of times, and each time the property gets more "tired". This is particularly true for the hallways/carpet and common areas. One of the reasons we stay is for the convenience of the shuttle, but you cant schedule ahead for early or late service. And seriously, $9/ea for breakfast?
Sari
2025 年 5 月入住 1 晚
8/10
Good quick stay
Sierra
2025 年 3 月入住 1 晚
10/10
All around great
Matthew
2025 年 4 月入住 1 晚
10/10
Great place to stay!
Lauren
2025 年 5 月入住 1 晚
8/10
This is a big hotel, busy and great amenities for travelers. So close to train stop to airport, but my room was very quiet and comfortable. Great breakfast choices.
Julie
2025 年 1 月入住 1 晚
10/10
Shannon
2025 年 4 月入住 1 晚
10/10
The 4am shuttle had me at the airport at 4:13am.
Christine
2025 年 4 月入住 1 晚
10/10
Randall
2025 年 4 月入住 2 晚
10/10
Love the breakfast and Starbucks
Shirley
2025 年 4 月入住 1 晚
4/10
On the top floor (7) the HVAC on the roof sounds like a truck idling in your room. Quite noisy at that end of the hotel (lower numbered room); not sure about the other end
Stewart
2025 年 4 月入住 1 晚
8/10
I was not provided bassinet or pack and play as agreed by the clerk at the desk
Amer
2025 年 4 月入住 1 晚
10/10
Jocelyn
2025 年 3 月入住 3 晚
10/10
Fueron muy amables, la comida del restaurante muy buena … y el desayuno genial