The bathroom could use some updating - and the walls are thin
Tamela
2025 年 5 月入住 3 晚
10/10 超赞
Jeannette,Katy
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and up to date. Location is perfect with all the nearby restaurants.
Jeannette
2025 年 5 月入住 2 晚
10/10 超赞
Rhonda
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
Rhonda
2025 年 3 月入住 1 晚
6/10 一般
Bob,San Francisco
2025 年 5 月 18 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Lobby was nicely updated but elevators and rooms are dated and worn. Half the plugs and USB ports don’t work. Tubs are small and drip. Needs some investment. Maybe 3 stars at best. Not 4.
Bob
2025 年 5 月入住 4 晚
10/10 超赞
Danielle
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The overall stay was enjoyable. Staff, hotel restaurant staff was amazing. House keeping was a different experience. Knocking on the door starting at 7:45am, again at 8:22am opening the door to peak in to see if we were in the room. Again at 9:30am letting themselves in to ask if we were checking out. Very uncomfortable and awkward situation knowing that the hotel check out time was 12pm noon. Made a complaint and spoke with front desk and the manager, Kody Kunkle. We were not the only guest this happen to, finding out this happened to another guest that was at the front desk to check out. I was in room 717 5.15-5.16.2025 and the other guest was in the 8th floor. This is an issue that needs to be addressed with house keeping.
Danielle
2025 年 5 月入住 1 晚
10/10 超赞
William
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Even though it was prom weekend, it was quiet. a good night's sleep was most welcomed!
William
2025 年 4 月入住 2 晚
10/10 超赞
Celia
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Near the Butterfly pavilion!!
Celia
2025 年 4 月入住 2 晚
8/10 还可以
Chris
2025 年 5 月 7 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
They were only serving a group attending a national conference in the bar. It was frustrating to pay a premium price for this stay and not be served a cocktail.
Very disappointed in service.
Chris
2025 年 5 月入住 1 晚
10/10 超赞
Aizik
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Incredible staff
Aizik
2025 年 5 月入住 3 晚
10/10 超赞
Megan
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick check in. Nice accommodations.
Megan
2025 年 4 月入住 3 晚
8/10 还可以
Greg
2025 年 4 月 26 日
Greg
2025 年 4 月入住 4 晚
10/10 超赞
Cathryn
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Always love to book a night at the Westin. You walk in the entrance and feel like you have been transported to a resort. The western decor, grand hallways, modern yet earthy materials used in the building construction & environment and rooms with grand views all provide an inspiring atmosphere. The restaurant has a distinct flare with quality ingredient's, as do the conference area meals. I have been to many conferences and the Westin’s always impress me for the quantity they have to prepare for in the big meeting rooms.
The staff has always been there ready to greet and make you feel welcome. I have never had to wait for someone to appear at the desk.
Thank you Westin for maintaining high standards!
Cathryn
2025 年 4 月入住 1 晚
10/10 超赞
Tara
2025 年 4 月 24 日
满意:住宿条件和设施
Tara
2025 年 4 月入住 3 晚
10/10 超赞
Mary
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the super soft sheets and the rain shower head. Will be even nicer when construction outside is complete.
Mary
2025 年 4 月入住 3 晚
10/10 超赞
Danielle
2025 年 4 月 22 日
Danielle
2025 年 4 月入住 1 晚
10/10 超赞
William
2025 年 4 月 21 日
满意:服务设施
Spacious clean rooms
William
2025 年 4 月入住 1 晚
10/10 超赞
Misty
2025 年 4 月 20 日
Misty
2025 年 3 月入住 2 晚
8/10 还可以
MEGHSHYAM,San Ramon
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was a hot water issue Saturday April 19th morning. This took a couple of hours to be resolved.
We were in Denver for a family event - very short visit. And unfortunately this issue cost us a couple of hours. We just made it to the event.
Also, we had requested for additional towels which were never delivered to the room. We ended up getting them from the nearest housekeeping service lady.