We were in town for a wedding the weekend of 5/3/25. Booked two rooms for one night to get ready for the wedding and stay the night after the reception.
Got to the hotel at 2:30 to check in and the lobby was packed with people.
Odd, I thought, but it was a big wedding, and this was the hotel that the wedding planners set up for the families.
Tried to check in and quickly found out that all the computers were off-line and half of the hotel had no power.
The staff were beside themselves, confused, unable to take charge of the situation.
We were patient with them, and even suggested solutions in the interim, until they could get things fixed.
The wedding started at 4:30 and it was approaching 3:30. When it was clear that they had no solution to the problem, we cancelled, and booked a room at another hotel down the street.