I'm disabled. I literally hobbled up to the desk using a cane to check-in. The person at the front desk told me I could go park across the street or find parking on the bridge. When I said if I cannot use handicapped parking on-site to just cancel my reservation, I was then told I could park onsite. They apologized and said they try to save their limited parking for handicapped guests. I have a handicapped placard and use a cane. How much more handicapped does it get? Seriously? I was supposed to just park on the brige or across the street and try to manage luggage through traffic while using a cane AND trying not to fall due to.ballance and muscle weakness issues? What in the world?
Eboniece
2025 年 5 月入住 1 晚
10/10 超赞
Justin,Cedar Falls
与配偶出行, 团体旅客
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the manager's reception!
Justin
2025 年 5 月入住 1 晚
4/10 很差
Shawn
与配偶出行
2025 年 5 月 4 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Ac didnt work and then i had a worker come into my room a hour and a half before check out. Told the front desk about my issues and they said/did nothing. Very disappointed in my stay
Shawn
2025 年 5 月入住 1 晚
8/10 还可以
Sean
2025 年 4 月 27 日
good
Sean
2025 年 3 月入住 3 晚
10/10 超赞
Mark
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Close to many things and just a short drive to Drake University
Mark
2025 年 4 月入住 2 晚
10/10 超赞
Racheal
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Racheal
2025 年 4 月入住 3 晚
8/10 还可以
Michael
2025 年 4 月 21 日
Michael
2025 年 4 月入住 1 晚
10/10 超赞
Shaun,State College
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place.
Shaun
2025 年 4 月入住 2 晚
10/10 超赞
Mary
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, easy check in, breakfast was good
Mary
2025 年 4 月入住 2 晚
10/10 超赞
Karrie
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Karrie
2025 年 4 月入住 1 晚
10/10 超赞
Blaze
2025 年 4 月 18 日
Blaze
2025 年 4 月入住 1 晚
6/10 一般
Lisa
与家人及幼儿出行
2025 年 4 月 17 日
What I liked about the Embassy Suites Des Moines is their staff. They’re very caring. They’re very helpful but the hotel really really needs a renovation. It took us three rooms. When we arrived to not have a room that smelled like smoke, had the air conditioning vent rattling or in one of the rooms one bed was unmade when we arrived. The saltwater pool wad an issue one day, and I just really feel like the hotel just needs a facelift. But we had fun and I will stay again once a renovation has been completed, because the staff is so awesome.
Lisa
2025 年 4 月入住 2 晚
10/10 超赞
Michelle,Becker
商务旅客
2025 年 4 月 12 日
满意:服务设施
Great hotel and a nice large room
Michelle
2025 年 4 月入住 2 晚
6/10 一般
Kimberly
2025 年 4 月 7 日
Kimberly
2025 年 4 月入住 1 晚
10/10 超赞
Drew
2025 年 4 月 6 日
Drew
2025 年 4 月入住 1 晚
10/10 超赞
Manuela
与家人出行, 带宠物出行
2025 年 4 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Great stayed, comfortable and perfect for us and our dog.
Manuela
2025 年 4 月入住 1 晚
6/10 一般
Jaclynn
与家人及幼儿出行, 团体旅客
2025 年 3 月 30 日
满意:服务设施,清洁度
King Suite- bedroom area did not cool. Called maintenance for this another other issues. They never came. Room never cooled.
Jaclynn
2025 年 3 月入住 1 晚
10/10 超赞
Warren
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
It was great!
Warren
2025 年 3 月入住 1 晚
10/10 超赞
Andrew
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
All staff are so personable and friendly! Parking here is $25, but the parking garage across the street is $10. The happy hour they have is so fun and has great snacks and drinks! Pool is a good size too. Rooms are very spacious with a pretty comfy bed!
Andrew
2025 年 3 月入住 1 晚
8/10 还可以
Delores
与家人出行
2025 年 3 月 29 日
满意:服务设施
Parking a bit of a problem - we survived.
Delores
2025 年 3 月入住 1 晚
10/10 超赞
Ruth
与家人出行
2025 年 3 月 24 日
满意:服务设施
...
Ruth
2025 年 3 月入住 1 晚
10/10 超赞
Sam
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fun
Sam
2025 年 3 月入住 2 晚
10/10 超赞
Katrina
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was fine. Would recommend staying here 😊