2/10 糟糕
Michaele L.
2025 年 2 月 7 日
Lies, finger pointing, dangerous tripping hazards, pool and spa problems
I booked this property five months in advance. There was an extra fee of 600 charged when I reserved it, and I asked what it was. Apek Rentals told me it was a refundable security deposit. It turns out, it was not, it's an extra VRBO fee. There are numerous blind steps throughout the property that we kept falling on. This was particularly alarming when my 81 year old father took a pretty hard fall. We paid for the pool to be heated upon arrival, and it was freezing. We had problems with the jacuzzi the entire time. It would spontaneously lower the temperature, as well as drain, then spontaneously re-fill. Multiple drains on the property were very slow, and one of the locks for the doors was broken, so we had to enter through an adjoining room. And 40 minutes before checkout, the adjoining room key pad locked us out. I would NOT recommend a property managed by APEK Rentals.
Michaele L.
2025 年 1 月入住 3 晚