奥科特佩克度假短租

“Estuvimos 2 horas fuera de la propiedad esperando que nos abrieran desde las 4 pm hora del chek in y no fue hasta las 18:15 que nos enviaron un correo diciendo que cancelaban la reservación por falta de espacio. Hacía más de dos meses que había hecho esa reservación y cómo es que nos avisan dos horas después del supuesto chek in, dejándonos en un lugar inseguro con una adulta mayor y un niño sin opción de hospedaje en otro sitio. Quisiera demandar formalmente al dueño de la propiedad por estada.”

“From the minute we arrived until our departure our hosts made us feel like we were part of their family. We will go back for sure.”

“I never received from the owner the details for checking. I called him without response. VRBO, was not very helpful, they just gave the owners phone number. I couldn't find the property and lost my booking. Now I need a full refund of my money. I think Expedia shoudn't take the money in advance when the address of the property is not provided or doesn't exist. It has been a shocking experience. I hope others won't fall in the same situation.”