2/10 糟糕
Nancy Z.
2025 年 1 月 13 日
不满意：清洁度
DO NOT GET SCAMMED
This is by far the worst rental experience I have ever had. I reached out to the host regarding a pest issue Wednesday night. They said they would call pest control. I messaged them again on Friday night because there were more ants and cockroaches crawling around the living room. They "forgot" to tell us the earliest pest control tech could come was Monday which is "conveniently" our check out date. I stated how uncomfortable and unsanitary and wished to be refunded for the remaining nights so I can book a hotel. I received no response. The next morning I walked outside and saw three cans of bug spray. As a guest I am not responsible for keeping the pests away. I messaged them back, again, very upset and disrespected at the lack of communication. The message I received from them verbatim "I will not allow you to be disrespectful or let this escalate any further. VRBO has already communicated our stance and any further communications can be handled through them." Not only is this property infested with bugs, there's little heat and hot water and all the cups and pots and plates were dirty. Save your money and go somewhere else.
Nancy Z.
2024 年 12 月入住 13 晚