Fitness center equipment nice but lacking water and good ventilation.
Customer service was bare minimum even when asked questions.
Room refills, i.e. shower, not done
Noisy in lobby with TV too loud and music playing as well very loud and level not able to be turned down either
Meghan
2025 年 4 月入住 2 晚
10/10 超赞
Chris
2025 年 4 月 29 日
Chris
2025 年 4 月入住 1 晚
8/10 还可以
Emelia
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Emelia
2025 年 4 月入住 1 晚
10/10 超赞
Charli,Buffalo
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A valet our check-in and checkout was extremely nice and helpful. I forgot the woman’s name but she was extremely pleasant and gave us amazing food options. Check in check out process was easy. Wish the pool was open. Room was extremely nice and spacious.
Charli
2025 年 4 月入住 1 晚
6/10 一般
Jarra
团体旅客
2025 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Front desk employee when we arrived was very annoyed to have to help us. Literally rolled her eyes at having to check our bags at the front desk until check in time. I've stayed here many times over the years and this is honestly the first unpleasant interaction with anyone. When we got back to check in staffed had changed and were great. Bartender was also especially lovely. Hope the lady finishing her morning shift had a better day than she was before.
Jarra
2025 年 3 月入住 1 晚
6/10 一般
Ebony
2025 年 4 月 17 日
Ebony
2025 年 4 月入住 1 晚
10/10 超赞
Alexis
2025 年 4 月 17 日
Alexis
2025 年 4 月入住 1 晚
10/10 超赞
Kari
与家人出行, 团体旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The living room space was so big! We hosted a Bachelorette Party with 3 suites & it was perfect!
Kari
2025 年 4 月入住 1 晚
10/10 超赞
Amber
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family of 7 had an amazing experience at DoubleTree. The hotel was beautiful, and clean. The staff were all very polite, welcoming, and accommodating. I love it there and I look forward to booking again!
Amber
2025 年 4 月入住 2 晚
10/10 超赞
Caroline
2025 年 4 月 13 日
Caroline
2025 年 4 月入住 1 晚
10/10 超赞
Heidi
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Heidi
2025 年 4 月入住 1 晚
6/10 一般
George
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
No Parking, and No complementary breakfast
George
2025 年 4 月入住 1 晚
8/10 还可以
Liz
2025 年 4 月 10 日
满意:员工和服务,清洁度
Liz
2025 年 4 月入住 2 晚
10/10 超赞
Alisha
2025 年 4 月 8 日
满意:员工和服务
Nice stay just a little dirty
Alisha
2025 年 3 月入住 1 晚
2/10 糟糕
JARRETT
2025 年 4 月 6 日
JARRETT
2025 年 4 月入住 3 晚
2/10 糟糕
Alison
2025 年 4 月 6 日
Alison
2025 年 4 月入住 1 晚
8/10 还可以
Janie,North York
与家人及幼儿出行, 团体旅客
2025 年 4 月 3 日
满意:服务设施,员工和服务
The gym was closed due to a room flooding, we had no backup toilet paper for a room with 5 guests, and shampoo was completely empty. Breakfast downstairs at Motor City Kitchen was great! The parfait was out of this world.