Staff was fantastic but the rooms were filthy. We left and went to a different hotel
Courtney
2025 年 5 月入住 1 晚
8/10
Breakfast is pathetic, not what you expect from that high price hotel.
Wilfrido R
2025 年 5 月入住 1 晚
10/10
Always an awesome stay at this hotel.
Shelley
2025 年 4 月入住 2 晚
6/10
While the location is extremely convenient if you’re attending an event at the convention center, the rooms are outdated, bathrooms are tiny and the restaurant staff is rude and poorly trained. I got asked to move to a high top, because I was by myself, regardless that there were plenty of tables available, I ordered a steak that took 45 mins to come and the answer from the waitress was: you order steak. Steak takes a long time. ….food was good however. So the place is ok if you’re willing to deal with a bit of rudeness.
Yesica
2025 年 5 月入住 2 晚
6/10
I was displeased with how loud the elevator is from our room. I was up late because the sound of the elevator running was loud and vibrated the walls. Other than that I was satisfied with everything else.
Ashley
2025 年 5 月入住 1 晚
10/10
Great views, clean room, helpful staff (shout out to Jazzmere!) and fantastic restaurants and bars in the area!
Shawnthea
2025 年 5 月入住 1 晚
6/10
Shower was broken/no comforter on bed/ our greeting wasn’t as cheerful as day shift staff. Rooftop bar was open and a family member told me about it. He was told by his loving morning staff that greeted him.
Adrienne
2025 年 5 月入住 2 晚
10/10
It was very nice
Tyler
2025 年 4 月入住 1 晚
10/10
No complaints, front desk people were so nice
Sara
2025 年 4 月入住 1 晚
8/10
Nice hotel. Great location for events at ford field. Short walk to different restaurants
Jennifer
2025 年 4 月入住 1 晚
8/10
Convenient
Sharon
2025 年 4 月入住 1 晚
10/10
It was a great experience! Close to the downtown area. Room was clean, with a nice view of the lake. Would stay again!
Jane
2025 年 4 月入住 1 晚
10/10
1st time staying at this property, and I will say I'll be staying again. Wonderful service
Cody
2025 年 4 月入住 2 晚
10/10
Great property to stay at!!!
Bartlomiej
2025 年 4 月入住 1 晚
10/10
The room was excellent, great corner view, it was clean, the hotel was beautiful. Everyone was very friendly. We only had one issue when I called after we left because we were charged more than what we should have been based on the Expedia price. The lady that answered the phone was yawning and cut me off and said the price changed, can you call back I have a line of people… I did tell her no and asked to be transferred to a manager or a customer service number something.. She transferred me and the lady was really nice and explained it was for cleaning/damages if there were any and if not it would be crested back. We might have been told that during check in but we were laughing and joking with the staff during check in. All in all that would not stop me from staying there again. All the other staff were amazing!
Plus it was a easy walk to Ford Field.
Halena
2025 年 4 月入住 1 晚
10/10
Good hotel and good position
XUELING
2025 年 4 月入住 1 晚
10/10
We loved the views
Jerilynn
2025 年 4 月入住 1 晚
10/10
They were the NICEST people i have ever delt with!! The staff was amazing and the valet was epic. Yaz in valet was very helpful and kind. The chek in and check out staff was amazing. I highly recommend this place for a comfortable, relaxing and great experience hotel.
Sabrina
2025 年 4 月入住 2 晚
10/10
Walking distance to sports venues, but away from the crowds.
Kenneth
2025 年 4 月入住 2 晚
10/10
Victoria
2025 年 4 月入住 1 晚
8/10
Michael
2025 年 4 月入住 1 晚
10/10
Spectacular view. The staff was excellent and provided wonderful care.
Aundria
2025 年 4 月入住 1 晚
10/10
Great place
Sebastion
2025 年 4 月入住 1 晚
10/10
Our stay was amazing from the front desk checking us in and being accommodating, patient and kind. We had an issue with the toilet and the cleaning crew came quickly and handled in a professional manner. The only complaint is the bartender; he needs to work with urgency and refrain from being so nonchalant. He had a dry sense of humor that came across as rude to us. I asked for a drink, and I didn't like it and he dumped it our rudely in front of me and said I wouldn't like it either. It was border line funny because I was there is no way this man just did this. Overall, the experience was great, and I will definitely return. If I wasn't headed to see Chris Brown I would have given the bartender my feedback directly.