Liked hotel clean nice rooms.didn’t like that pool closed,very cloudy when finally opened.no one would use it.
robert Lee
2025 年 5 月入住 1 晚
2/10
I was disappointed to find that the remote control in our room did not work, we did not have any sheets or extra pillows for the pull out sofa bed, the cushions on the sofa was very dirty, and the breakfast was not good.
Samary
2025 年 4 月入住 1 晚
10/10
Great place to stay
Deedra
2025 年 3 月入住 1 晚
8/10
Rondrea
2025 年 4 月入住 1 晚
10/10
Was sad the pool was closed, other than that it's been a great experience so far.
Lila
2025 年 4 月入住 1 晚
2/10
Pricing was disclosed and also staff were not helpful at all
Latoya
2025 年 4 月入住 1 晚
2/10
When we checked in, the hotel ran my credit card and sent us up to our room. The key entry was broken and required a maintenance person to let us in. We found out the room was not what we’d reserved. Desk clerk informed us the manager downgraded us as a result of a “better” reservation. We asked for our money back so we could go to a different hotel. We were told the desk clerk was not authorized to process refunds. He indicated that the manager would “do something in the morning to make it right”. We grudgingly agreed to take the downgraded room which ended up having a refrigerator that would not work, stained carpet (looked like someone had been murdered there) and a bed setup that did not match our requirements. If I could leave them zero stars out of ten, I would.
James
2025 年 3 月入住 1 晚
10/10
Very good hotel.
Dennis
2025 年 3 月入住 1 晚
2/10
So i had a do not disturb sign i left for few hours i come back room is cleaned but the bags i had with receipts in them they had throwm out moved all my stuff missing a small hand bag...next room over had people arguing drug activity 3 doors down girls fist fighting NOT SAFE AT ALLL
Maroun
2025 年 3 月入住 2 晚
10/10
Location and amenities
Asha
2025 年 2 月入住 1 晚
2/10
The manager at the front desk was rude not only to myself but to other customers. He told me we could not have balloons in our room so I needed a refund but he was rude about that too. He saw cupcakes and one woman's hand and told her she cannot have that in the room and started arguing with the customer. He showed no professionalism, we were two black women and he showed a bit of racistism. I will never ever come to that hotel again.
Tia
2025 年 2 月入住 1 晚
8/10
Rayphael
2025 年 2 月入住 1 晚
4/10
I would say that it was okay. Check in was horrible. They gave me a room that was not cleaned. The did give me another room that was cleaned but I was still mad about the situation and ask to speak to a manager and was told that he stepped out. The definitely need updates to the hotel and understaffed.
Ena
2025 年 2 月入住 1 晚
2/10
They double charged me for the room. I showed the desk clerk my receipt on the app and still charged me for the room after i stayed. And never refunded my deposit along with the extra. When i called they said there's nothing they can do.
Michael
2025 年 2 月入住 1 晚
2/10
Vyonna
2025 年 2 月入住 1 晚
4/10
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Myiah
2025 年 2 月入住 1 晚
10/10
I’m a Michigan native who travels home from Ohio frequently this was an excellent hotel to stay at while visiting family and friends and gave me all the amenities of home.
Zabrina
2025 年 1 月入住 2 晚
10/10
Michael at the reception desk was always pleasant and helpful!
Jay
2025 年 1 月入住 1 晚
10/10
I come frequently to dearborn, this is my 1st time in this hotel, staff are very welcoming and clean facility. Highly recommended
Zaher
2025 年 1 月入住 3 晚
8/10
I didn’t like that fact that you don’t get warnings for noise complaints . They just call the police instead.
Claudia
2025 年 1 月入住 1 晚
2/10
Spent 400 dollars on a King Suite for my family and I to come swimming and got there and the pool room was FREEZING and the jacuzzi wasn’t even working! Livid is an understatement. My kids didn’t even want to be in the pool room they were begging to go back up to the room cuz it was so cold in there. The room was ok.
Chanel
2024 年 12 月入住 1 晚
10/10
Pamela
2024 年 12 月入住 3 晚
10/10
I enjoyed Id book again. But you can hear your neighbors
Naseema
2024 年 12 月入住 2 晚
2/10
We booked the suit which was not that cheap. The hotel rooms need updates. The couches are stained and dirty. The entire suit had very bad smell and odor.