Excellent Staff, Great Food, and a Beautiful View.
Front Desk Supervisor Ambu, Food Manager Mathew, Restaurant Manager Vipin, restaurant staff George (Chocolate Maker), and Chef Sabu were all excellent. The shows and activities at the hotel were equally enjoyable for both kids and adults. It’s a great place to stay—home away from home—and our entire 10-member team enjoyed every minute of the stay.
Shaji
2025 年 2 月入住 1 晚
10/10 超赞
Rajagopalan
与家人出行
2025 年 1 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a small but excellent hotel. The facilities in the room are very good. The bed is great and the views are magnificent. The staff is brilliant. They are pleasant, professional and efficient. It is a great place to stay and would visit again if coming to Munnar.
Rajagopalan
2025 年 1 月入住 1 晚
8/10 还可以
Vimal
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location, excellent staff and service.
Vimal
2025 年 1 月入住 2 晚
10/10 超赞
Natalia
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Natalia
2024 年 12 月入住 3 晚
8/10 还可以
Salim
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Sopping bit far
Salim
2024 年 12 月入住 2 晚
8/10 还可以
CATHERINE,PLOUHARNEL
与配偶出行
2024 年 12 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not really a 5 star, room and bathroom not very big, we had much better elsewhere, but splendid view and comfortable bed. Service in restaurant was great thanks to its manager!
Noisy hotel, room doors not sound insulated while children play and scream in the corridors until 11pm and from 7:30am! Noisy dining room too, as often in India. hotel out of the way, a little far from everything.
Apparently this hotel does not provide anything for the Driver unfortunately, except 2 washrooms for lots of them.
CATHERINE
2024 年 12 月入住 3 晚
10/10 超赞
Jayati
与家人出行
2024 年 12 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have booked the Honeymoon Pavilion room to celebrate our anniversary. We requested a small cake & bed decoration which they did wonderful without charging us any extra penny. Regarding the view, it was just breathtaking. The combination of waterfalls & mountains will definitely win your heart. You may get lost in natural with your morning tea and the roaring sounds of the waterfall mixing with the sweet voice of the birds. The hotel may not looks pretty polished from outside but very clean and well maintained from inside. All the staff are very friendly & welcoming and they will always try to feel you how special you are to them.
Food was good & taste. A lots of options in the complementary breakfast. You will also get complementary evening tea and snacks, which is good. The only thing we are not happy with is the number of options for a non-vegetarian in the dinner buffet. Ala Carte menu price is on the higher side.
Over all we are extremely happy with the service & location & view offered by the resort.
Jayati
2024 年 12 月入住 2 晚
10/10 超赞
Pavi
2024 年 11 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Pavi
2024 年 11 月入住 2 晚
6/10 一般
Sarvottam
与家人出行
2024 年 11 月 21 日
不满意:服务设施
Wi-fi was not stable. Wi-fi was very weak, very slow. Hotel has only Lift (Elevator) for the customers. Lift was always crowded and long waiting time. In the restaurant, there were only three servers (attendants). Service was very slow.
Sarvottam
2024 年 11 月入住 2 晚
10/10 超赞
Maria
与配偶出行
2024 年 10 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay! The service and staff was exceptional! Beautiful view! They had yoga class, walk to the nearby waterfall and infinity pool. Highly recommended!
Maria
10/10 超赞
Shaun
与配偶出行
2024 年 7 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
The view of the falls was exceptional and our room #404 was fantastic!
Shaun
2024 年 7 月入住 2 晚
10/10 超赞
Sachin
2024 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Location and scenic view around
Sachin
2024 年 6 月入住 2 晚
10/10 超赞
Jeff
2024 年 4 月 24 日
满意:员工和服务,清洁度
Jeff
2024 年 4 月入住 2 晚
10/10 超赞
Bina
与家人出行
2024 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff. Transportation choices Limited. Good food in hotel restaurant.
Bina
2024 年 3 月入住 3 晚
8/10 还可以
Jeremy
2024 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeremy
2024 年 2 月入住 3 晚
8/10 还可以
Sunil
2024 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent place for honeymooners
Sunil
2024 年 2 月入住 2 晚
8/10 还可以
sureshkumar
与配偶出行
2024 年 1 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lift is just unreliable it just goes up and down randomly. Lot of spicy food. Very friendly and good staff and cordial greetings. Best vacation spot in munnar
sureshkumar
2024 年 1 月入住 1 晚
8/10 还可以
sureshkumar
2024 年 1 月 14 日
满意:清洁度、员工和服务、服务设施
The lift is just randomly moving up and down even when press right button for you floor. Staff are good and friendly.
sureshkumar
2024 年 1 月入住 1 晚
8/10 还可以
sureshkumar
与配偶出行
2024 年 1 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lift just goes up and down randomly and just take stairs, also all food are spicy. Good friendly staff and very clean rooms and god locations.
sureshkumar
2024 年 1 月入住 1 晚
10/10 超赞
Lynne
2024 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place, the best views. Staff are lovely. Yoga is good. Definitely do the morning walk 😊
Lynne
2024 年 1 月入住 2 晚
8/10 还可以
ashay,Easton
与家人出行
2023 年 12 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Probably the best property in Munnar. Had a good waterfall view and view of the hills around. Waterfall is a tiny one though was not that impressive. Overall, Munnar had a lot of pollution so the overall experience was ok. For massage, I would recommend the ones in the Munnar market area, wouldn’t recommend one at the property. market had the best massage as compared with the Kovalam or any other areas in Kerala.
ashay
10/10 超赞
Dinesh
与配偶出行
2023 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in honeymoon suite.The view is breathtaking. The staff is really friendly, always smiles and offer for help wherever needed. Cultural programs were enjoyable. The hygiene is well maintained. Access to hotel is not far from the main road. The breakfast was really good with many options. In room dining can be improved. The pool was warm (27 to 30 degrees) and clean , and fresh water. Overall I highly recommend this hotel for couples and families.
Dinesh
10/10 超赞
Ramesh,Darien
2023 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
A unique experience to stay in comfort over the top of hills in the middle of woods
Ramesh
2023 年 11 月入住 1 晚
10/10 超赞
VINEET
与配偶出行
2023 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was exceptionally good from beginning till end of our stay. We had a great time. Food was also very good and very friendly and helpful staff . Felt like home away from home.and room was very nice and clean with a beautiful view of the waterfall and tea plantation. The inside road is a little bit rough but overall a very pleasant stay. Highly recommend.😀
VINEET
2023 年 12 月入住 2 晚
8/10 还可以
真实旅客
2023 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice but Not really a five star
A modern hotel with lots of amenities but not quite a five star hotel as advertised. International travelers will probably be disappointed not be able to be served alcoholic drinks. The staff is very kind but there are serious translations issues. The location is wonderful, nestled among tea plantations and waterfalls.