Property is ok. We booked executive room with lounge access. No info was provided that because of Ramadan lounge was closed. No info was provided that because of Ramadan pool was closed....No info was provided that because of Ramadan Skyview was closed....Hotel tried to compensate lack of sevices with food and beverage at Orangerie Cafe....we were told you can have food and 2 drinks....it turned out to be restricted to certain items...nobody told us that...finished up paying bill second evening....every evening was a chaos due to lack of communication between hotel staff and restaurant. Sad experience...we were glad leaving finaly this facility.
luis
2025 年 3 月入住 3 晚
10/10 超赞
MARIAM AL
2025 年 2 月 16 日
MARIAM AL
2025 年 2 月入住 1 晚
10/10 超赞
Chadi,Tradate
商务旅客
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ottima struttura con tutti i servizi alla perfezione. Tranne per il wifi che è pessimo, non supporta neanche una video chiamata su Zoom. Per me come viaggiatore per il lavoro è essenziale una buona connessione wifi. Spero al mio ritorno tra un anno di trovarlo migliorato.
Chadi
2025 年 2 月入住 5 晚
10/10 超赞
YOUSEF
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay
Fast and smooth check in process and the same for the check out, very good location 2 minutes from metro station; comfy room and clean
YOUSEF
2025 年 1 月入住 1 晚
8/10 还可以
luca
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good property
luca
10/10 超赞
gabriel
2025 年 1 月 6 日
gabriel
2025 年 1 月入住 1 晚
10/10 超赞
Rashid
2025 年 1 月 2 日
Rashid
2024 年 12 月入住 1 晚
10/10 超赞
Nicolas
2024 年 12 月 18 日
Nicolas
2024 年 12 月入住 1 晚
10/10 超赞
Roohul,Rainham
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Roohul
2024 年 11 月入住 8 晚
10/10 超赞
Jabir,Rainham
与家人出行
2024 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel. Very friendly staff. Close to metro, shopping malls and restaurants.
Rooms were spacious and very modern.
Jabir
2024 年 11 月入住 9 晚
10/10 超赞
Moez
2024 年 12 月 6 日
Moez
2024 年 11 月入住 4 晚
6/10 一般
真实旅客
2024 年 12 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Not for me
Check in wasnt welcoming at all maybe she was having a bad day. Bit rude.
Can hear all the noise from neighbouring and adjacent rooms. Not for me wouldn’t recommend it on this basis. The guy blowing his nose and on his phone for most of the night was difficult. I didn’t get any sleep. That aside food and drink pretty good as was the rooftop bar. Iron and hairdryer were spot on really good quality. Bed has a gap between headboard and mattress. House cleaning was sufficient. Shower wasn’t the best. Overall I’d say room wise probably a 3/4 star
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Tahmina
与家人及幼儿出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Eric was lovely assisting us in room 418 from giving us our bags to our room, was very friendly and lovely will miss his presence! The receptionists could of been abit more useful at times but the hotel restaurant staff were lovely especially prokash and khaled and the Philippines woman working there. We enjoyed getting our luggages and baggages from the car to the hotel and the Nepalese staff was lovely dont know his name. Overall was a 5* hotel felt luxurious and i had a good night sleep without any club disturbance for my child. Would recommend room service putting in bags in bathroom but lovely room service staff also the lift was abit problematic as it would close would would suggest adding sensors to stop l. Overall i enjoyed my staff at the hotel got abit bored with breakfast but nonetheless great stay! We love this hotel! Thanks guys for making it extremely hospitalible for us!
Tahmina
2024 年 10 月入住 8 晚
10/10 超赞
Tahmina
与家人及幼儿出行
2024 年 10 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Eric was lovely assisting us in room 418 from giving us our bags to our room, was very friendly and lovely will miss his presence! The receptionists could of been abit more useful at times but the hotel restaurant staff were lovely especially prokash and khaled and the Philippines woman working there. We enjoyed getting our luggages and baggages from the car to the hotel and the Nepalese staff was lovely dont know his name. Overall was a 5* hotel felt luxurious and i had a good night sleep without any club disturbance for my child. Would recommend room service putting in bags in bathroom but lovely room service staff also the lift was abit problematic as it would close would would suggest adding sensors to stop l. Overall i enjoyed my staff at the hotel got abit bored with breakfast but nonetheless great stay! We love this hotel! Thanks guys for making it extremely hospitalible for us!
Tahmina
2024 年 10 月入住 8 晚
10/10 超赞
Kaon Group
2024 年 10 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kaon Group
2024 年 10 月入住 2 晚
10/10 超赞
OH
2024 年 10 月 10 日
OH
2024 年 9 月入住 1 晚
10/10 超赞
seungyong
2024 年 9 月 30 日
seungyong
2024 年 9 月入住 1 晚
10/10 超赞
mohammed
与家人出行
2024 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk personnel were very helpful and friendly