So, for me, the number one criteria above all others is a peaceful night's sleep. If everything else is great, but I can't sleep, the rest really doesn't matter. The rooms are great, as to be expected. The location is fantastic, interesting and walkable. However, the service, particularly compared to other hotels in the area, leaves a lot to be desired. Particularly, scheduling a work crew at 3:30 AM to dismantle decorations from a wedding with hammers. On top of this, no greeting upon arrival, a late check-in, (to be fair, given transportation as compensation) and balcony windows so filthy you could barely see through them. It is a unique and beautiful hotel and it deserves a staff and management that respects it.