2/10 糟糕
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2025 年 1 月 8 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
When we check the room dog hairs was on the bed and smells bad. Hotel owner accepted and I left the hotel. İt was not possible to stay that bed. I requested refund but not answered yet. I expect from Expedia and hotel to refund at least half of the amount. I left not stayed the hotel with my family late night. And drived until midnight to find another property to stay one night. Expedia said hotel refused refund but I explained again that is not my fault, there was dog hairs on the bed , it attracts my allergy , I dont have to accept to sleep dog hairy bed.
I am still waiting response and not received anything.
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2024 年 12 月入住 1 晚