6/10 一般
Vickie T.，Sumner County TN
2025 年 1 月 7 日
满意：清洁度
Little things mean a lot
For several years, our family has rented a “Christmas Cabin”. To stay closer, we found the Raccoon Retreat. I spoke with Brian and he was very nice & caring. My daughter and I went a day early to rest and relax before the others arrived. Inside the house was attractive, roomy, & seemed clean. Much better than the leaf covered driveway, sidewalk and deck suggested. Since the garage was the only way we found the lower drive, we unloaded in the basement and hauled everything upstairs, making it rough since neither my daughter nor I can carry heavy boxes. When we finally got everything upstairs, my exhausted & hurting daughter sat on the large, comfy sofa only to find a dead squirrel there. I called Brian, but being late, I had to remove & dispose of the carcass, releasing “that” odor all in the upper floors. We had to sanitize the sofa & clear the air before we could sleep. The next day we had to sanitize anything possibly contaminated so my 20mo. old wouldn't ingest something and get sick. It's the details that prevent a 5 star rating. The leaf covered driveways, sidewalk & deck made it look neglected. It's the bedroom door not shutting until you moved the bed, no extra blankets, unswept garage, lack of toilet paper, etc, that brought it down. Brian said he'd compensate me for the clean up & paper goods. Guess bio-hazard isn't worth much. Fortunately, we had cleaning supplies with us and we still enjoyed our Christmas.
Vickie T.
2024 年 12 月入住 3 晚