We went there with my family , employees & friends to have New Years Eve. We chose the Executive Suite and it was amazing . Dining Room near lobby was really amazing since all servers are professional , friendly & all smiling with their great food & beverages services! Food was yummy especially their breakfast buffet . Front Desk is good but can’t really speak good English and one guy receptionist was arrogant & rude . But this was the worst experience we had , NEVER TRY TO BOOK YOUR TOUR on that HOTEL because they scammed us . We booked our tour paid almost $7,500 US Dollar for a trip good for 6pax , unfortunately Rashid the guy who made all these reservations and bookings , was scammed in the 1st tour . New Years Eve they booked us to “ TOUR OF DUBAI” like having a dinner at the boat and watching the fire works at the Burj Khalifa , they charged us almost $2,400 for 6 pax only for dinner and we went to the place to check in , and at the entrance in front of people they said we are not on the guests list and can’t go inside the boat for New Years Eve . My kids are frustrated , I terribly got mad , shameful to other guests and we looks like stupid to them because in a long que our names wasn’t there on the list . We called the Tour Agent in Grand Cosmopolitan and not answering . Theres one Filipino Manager allowed us to go inside because he saw the kids was very frustrated . They put us to the worst spot and we didn’t really enjoy the food & services .Be careful , Scammers