Allowed late checkout to 2pm.
Gave me an upgrade to suite. Very good to them.
The breakfast only soso...does not have many choices.
Overall very good experience.
FONG WAI
2023 年 12 月入住 2 晚
6/10 一般
Sheng wen
商务旅客
2023 年 8 月 18 日
满意:员工和服务
不满意:清洁度
Sheng wen
2023 年 8 月入住 1 晚
6/10 一般
Hoi Hang Hugh
团体旅客
2023 年 8 月 10 日
满意:客房舒适度,员工和服务
not as good as we expected
long line up for "Lift", took me 5min to get down from 20th floor (every 3 floor will stop)
4 parties in my group 4 different floor (we gave them all our booking reference 3 week ahead and they cannot manage our rooms to be close or same floor)
Hoi Hang Hugh
2023 年 8 月入住 3 晚
4/10 很差
KUAI IENG
与家人出行
2019 年 12 月 31 日
不满意:员工和服务
預訂Deluxe Room (2 King Bed ) ,Check In 時被告升等到Suite Room , 點知入到房見到只有1張King Bed, 落樓去Reception 再問佢,表示訂房單上已清楚我地系2大人2小(11 & 14 years),依家得1張床點訓4個?佢好冷淡回覆你訂嘅房型(Deluxe Room )已滿,跟住無其他反應,我自己主動問佢系咪會提供返2張加床比小朋友,佢居然話加床都無晒,跟住我老公忍吾住問佢咁依家點?佢至同另外一個高級D男人講咗一輪,跟住個男人打去Housekeeping 又講咗一輪,最終話可以加床(Extra Bed) 比我哋,前前後後花咗一個多鍾去搞,最後我地先離開出去觀光,夜晚返到發現只有1張加床,跟住又要落去再同Receptionist 重新講一次朝早發生咩事,最終才提供多一張加床,整個過程佢地無講過一聲對吾住之類說話,作為一間五星級酒店,咁既服務態度就係太過份,你自己overbook 吾系客人嘅問題,再者訂房資料入面已清楚列明人數,我定Deluxe Room 2張 King Bed 嘅原意就系要訓得舒服D, 就算提供返加床但系張加床亦無真正嘅King Bed 咁舒服,我仲系要住3⃣️晚,真係吾好咁求奇咁鬼隨便,唸住博個客唔嘈,完全吾系一間五星級酒店應有水準。
KUAI IENG
2019 年 12 月入住 3 晚
8/10 还可以
真实旅客
2016 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place but not the hotel car service
Overall, my stay in this hotel is good but I doesn't like the hotel car service that the front door staff asks me everyday during my stay when I'm looking for a taxi. The hotel car's price is about $30 more than the regular taxi on every ride, but the front door staff is convinced that it is much the same as a regular taxi. And when I say no, they give an offer with $10 dollar less. It makes me feel that I will be a dumb if I accept the offer in the first place.
真实旅客
10/10 超赞
Genevieve B
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Went with my partner. We loved our stay here. Everything was super clean. Amazing staff. Thank you Hyatt Regency Dubai Creek for making our stay one of the best
Genevieve B
2025 年 5 月入住 4 晚
2/10 糟糕
Takashi,bunkyo
与家人及幼儿出行
2025 年 5 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The design is not good, and when I take a shower, water splashes everywhere. I don't like it.
Takashi
2025 年 5 月入住 4 晚
10/10 超赞
Grahame
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff - polite, friendly and helpful.
Clean and pleasant environment. Great food.
Grahame
2025 年 4 月入住 8 晚
10/10 超赞
Mohammad
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
Mohammad
2025 年 4 月入住 5 晚
6/10 一般
Julian
2025 年 4 月 27 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Julian
2025 年 4 月入住 7 晚
10/10 超赞
Gabor
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Gabor
2025 年 4 月入住 7 晚
10/10 超赞
Nadine Salah
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
It's a great hotel to stay, clran, convenient and friendly staff
Nadine Salah
2025 年 4 月入住 3 晚
4/10 很差
Robert
2025 年 4 月 22 日
满意:清洁度
不满意:员工和服务
Hyatt Regency Dubai Creek Heights review
Bookings: 11-17th April & 17-20th April 2025
1. Hyatt Regency Dubai Creek Heights listed as a 5 star hotel. On arrival it appears as usual Dubai hotel. Lot’s taxi and limousine crowding the entry. The lobby is huge giving an image of refinement. Check in is swift with a pleasant attendant assisting.
2. Room good size king room king bed, cupboards, table chairs and lounge chairs. Plenty of shelves for suit cases etc. Nice draw bar fridge very clever and easy to use. Lots space I like it.
3. Bathroom - ouch. It’s just a very poor design. Not much room between the bath and basin. I’ll manage.
4. Shower opps. Looks impressive 2 shower heads. 1 portable 1 very large disc rain like. When showering I noticed the serious flaws. When you take the hand rail on one wall then the squeeze bottles on another then the taps you become quite crowded in. First shower I was knocking everything. I did a quick measurement and I believe it’s 750mm long the longest part. 450mm along the tap wall. 400mm deep. So you see even a medium tall person will struggle. Now a taller 189cm male is just annoyed. Too late now.
5. Pool day. Hmmm pool rather small for a 5 star hotel. Beds ahh woopps no mattress. No mattress on a Five Star Hotel cabana lounge. What really.
6. Well I guess all the glitz and glamour are just masking a 3-4 star hotel in disguise.
7. Despite my negative attitude towards the hotel I decided to extend. I just didn’t feel like pac
Robert
2025 年 4 月入住 6 晚
10/10 超赞
Sung Chul
商务旅客
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
너무 좋다
Sung Chul
2025 年 4 月入住 6 晚
10/10 超赞
Aamir Saeed
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location
Aamir Saeed
2025 年 4 月入住 9 晚
10/10 超赞
YOGESH
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
YOGESH
2025 年 4 月入住 1 晚
8/10 还可以
Thomas
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
sehr guter Service
Thomas
2025 年 3 月入住 7 晚
10/10 超赞
Sandip
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Sandip
2025 年 3 月入住 3 晚
10/10 超赞
Reinaldo D
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service , big and clean room, near to airport