staff was careful and excellent service was provided. regarding the room, i was situated on the 40th floor which is almost at the top, but i had troubles with the traffic from the nearby highway which had lots of noise and people revving their engines in loud cars, which made it difficult to fall asleep without earplugs. I also expected a better layout, it felt very claustrophobic due to poor use of the space, the decorations are very 70's ish and feel out of style. i was happy to see cleanliness of the room was a guaranteed feature in these premises, and the cleaning staff was very careful with my belongings and efficient. an aspect i really did not appreciate was that the whole floor reeked of cigarette and cold tobacco, which the hotel responds to by using perfume deodorants instead of odor removers. I am non-smoker and have a sensitive sense of smell so I did not like that. maybe put the smokers on the same floors instead of mixing. i did not use the amenities much (pool, restaurants etc.) but the breakfast was good, with rotating daily specials so its not always the same which is a plus. i also had troubles with the wifi connection which i needed for work but it was promptly fixed and i did not face any further problems regarding that issue. overall, a great experience and conveniently placed near city center, alas i expected better from a 5 star hotel, which justifies my rating of 3 stars out of 5.