6/10
Hotel is extremely impressive and the exterior and lobby definitely wow. However, we were quite disappointed with our room. The bed was very uncomfortable, and there was quite a height difference between the two mattresses. We inquired at the front desk if they could possibly put a mattress topper on, so they actually moved us to another room. As we were only staying for two nights, it was not exactly convenient to move our things. The second room was fine with regards to the bed. Something that did Catch my attention when we went back to the first room to get our luggage, was that the bed had been made up for the next guest. I pressed on both mattresses and could see that they were in the same condition as before. I also noticed in the second room that there was some soap caked onto the holder in the shower. Breakfast was disappointing with a hotel of this caliber. There was no table service offered, and the buffet items were dried out. I am from Dublin and had a group of family members and friends joining us for drinks on the Friday night. We ended up out in the lobby, 25 of us. The manager had told us that she had a dedicated server for that area. The young man made an appearance a couple of times throughout the night, which resulted in everyone just going back into the bar to get their drinks. My cousin's daughter, who is a young teenager, had gotten some chips at the bar and was told that she could not bring them out to the lobby, as there is no food allowed out there.
Ruth
2025 年 5 月入住 2 晚
