2/10 糟糕
Bettina B.
2024 年 7 月 19 日
不满意：清洁度
Property looks good online. Doesn't Smell Good. NIGHTMARE x 2!
Our first stay at Forest Drive was in June from the 14th-18th. The smell from the septic tank was horrible. Truly vulgar. My husband and I had headaches and it was hard to eat meals with the foul aroma. We tried to be off property as much as possible. However, any time we did return to the cabin we had to manage breathing through our mouths vs our nose. This was the FIRST STAY!
I sent an email to Mary (on-site contact for the property). I informed her of the terrible smell that we endured from June 14-18. She advised that she was sending a plumber out to check it as we also booked a family vacation over the 4th of July and wanted the smell to be taken care of before we returned. She told us that the plumber found nothing wrong at the property. I was hoping they fixed it and just didn’t want to admit that something was terribly wrong. I also didn’t want to cancel my upcoming reservation in July because by the time we found out about the septic smell issues, the cabins we could have rented in lieu of Forest Drive were already booked and the cabins that were available were so much more expensive.
Our second stay over the 4th of July, the vulgar smell was still present. Trash, cigarette butts and a full dishwasher greeted us. Plumbers showed on our departure date and had to the code to enter the cabin unannounced. They said we were supposed to be gone. Evolve - the property manager was so difficult. We did get a refund for our second stay, not 1st stay.
Bettina B.
2024 年 7 月入住 4 晚