Bed very comfortable. Staff cheery and helpful. Food in the restaurant lovely
Lesley
2025 年 4 月入住 2 晚
10/10
Very close to the train station with friendly and welcoming staff
Barry
2025 年 4 月入住 1 晚
8/10
Very clean and very friendly staff the room was clean and well equipped with everything you need and more only two things I will say is that the window had a draught coming in even full close and the wardrobe was tight to open had to apply some force it was falling on the side the doors
Daniel
2025 年 4 月入住 1 晚
8/10
We were happy with our experience at the hotel
Fatemeh
2025 年 4 月入住 1 晚
10/10
Finbarr
2025 年 3 月入住 1 晚
10/10
The staff at the hotel was very welcoming and I was lucky enough to be able to check in a but early. My room was very spacious and clean. The TV had chromecast which was a nice surprise. My room service breakfasr was lovely as well. My only complaint which is minor ,is that while the bathroom was massive, the shower was tiny and awkward to get in and out of with the folding door. I will definitely be back to this hotel.
Sebrina
2025 年 3 月入住 1 晚
4/10
Stained towels with foundations, half eaten biscuit with the room tea/coffee, mould in the bathroom, crumbs on the floor etc. I wasn’t impressed for the price point.
James
2025 年 3 月入住 1 晚
10/10
Very well situated. Really nice size room
DIMITRI
2025 年 3 月入住 4 晚
4/10
If you're going to use the sentence "sorry if we are too cool for you" on the front desk maybe actually make sure the hotel is up to par. The elevators take almost two minutes to open once they reach the floor...you get to your floor (ours was 3rd) and the floor to get to your room is sooo uneven and squeaky, thank goodness we hadn't had a drink 😂 I checked in online for two persons however the room was set up for only one. The squeaky floors didn't end there as the room was just as bad. The artwork for the rooms is also slightly questionable I will add. The wardrobes in the room have to be opened in a certain order or the door will get jammed and won't open and the whole hotel it's just overall very very old (not in a good way). We were only greeted once at the front desk once which was when we checked in, when we were checking out in the morning the lady was on the phone so we handed over our keycard and as we turned to leave we were quite abruptly told to "stay there and wait" until she could check if there was anything outstanding on our account, understandable...however nicer ways to go about this. Even Premier Inn a three star hotel will greet the guests everytime they leave and enter the hotel...much better service expexcted from what is supposedly a four star hotel.
Not to mention their attitude on cash payments...no cash will be accepted at this hotel and they are even Tory enough to call it 'Dirty' and according to them that means they are just "too cool" 💀
Sindy
2025 年 3 月入住 1 晚
8/10
Malmaison is decent enough hotel, but is showing its age and is looking tatty. Service is very patchy.
Timothy
2025 年 3 月入住 1 晚
6/10
Scott
2025 年 2 月入住 1 晚
8/10
Michael
2025 年 2 月入住 2 晚
10/10
On arrival greeted well and check in seamless. Lift to room was in need of some tlc.
The room was initially ok without doing a four in a bed style check.
On returning in the evening when i went for s shower the complementary body wash had been topped up with water not what you'd expect at all. During the night the lights within the wardrobe kept going on and off the bulbs making odd buzzing sounds. I did report this on leaving but the room attendant didnt appear to understand me.
The room was exttemely hot during the night with the bed not particularly comfortable.
Breakfast was a disaster. Waited 20 mins between being seated and ordering. Food was average, however the coffee/ tea machine was broken so waiting staff were making drinks. We ordered when food arrived half an hour later we had to ask again. With only 2 staff and a girl.who appeared to be of a higher position (who did nothing to help) it was a big ask.
liz
2025 年 2 月入住 1 晚
4/10
russell
2025 年 2 月入住 2 晚
8/10
Adam
2025 年 2 月入住 1 晚
10/10
Maisie
2025 年 2 月入住 3 晚
10/10
Fantastic
Steven
2025 年 2 月入住 1 晚
10/10
The team made us feel special from the moment we arrived until the moment we left. Wonderful experience, will definitely be back and Dundee turned out to be a real surprise, a hidden treasure with lots of things to see and do.
Forbes
2025 年 2 月入住 1 晚
8/10
Neil
2025 年 2 月入住 1 晚
8/10
Scott
2025 年 1 月入住 1 晚
10/10
Philippa
2025 年 2 月入住 1 晚
10/10
Yvonne
2025 年 1 月入住 1 晚
6/10
Property feels tired and in need of a refresh. The room could have been cleaner and in a better condition. Overall low value for money given the condition of the facilities. Great location through.