while the hotel corridors themselves smelled clean our room smelled stuffy and obviously pets stayed there.
yvette
2025 年 4 月入住 2 晚
2/10
I CANNOT begin to tell you how unbelievably incompetent and unprofessional the staff at this hotel is. The overnight receptionist on Friday was absolutely useless and clearly has zero experience in the hospitality field and needs training. We had a 6 hour drive and would be arriving late so I had contacted them the week prior to give them notice. The person I spoke to didnt do their job properly and put this in the system. We arrived around 2:30am. The front desk guy told us that they had given our room away and canceled the reservation. This was to all of our surprise and frankly unacceptable. I booked this hotel through Expedia and the booking was still active on there as well. They clearly had not canceled it at midnight as he had lied about. We went back and forth with no resolution in sight and he told us “there’s nothing I can do. You might have called last week but you should’ve known to give us a call today to tell us again” He had an attitude and acted as if it was my fault that I didn’t just assume I had to make that call twice. It is not on the guest to make sure they can perform a simple task like that. He first told us someone walked in and took it then said that staff was staying in the room; all the while just looking down and not looking up to talk to us about it. Expedia later confirmed that the room was still booked in my name and apologized
Brooke
2025 年 4 月入住 1 晚
6/10
The front desk attendant was extremely rude and unprofessional. More worried about her cell phone than anything else.
james
2025 年 3 月入住 1 晚
10/10
Clean and safe
Ny
2025 年 2 月入住 1 晚
2/10
Customer service and communication skills of staff is terrible
Anthony
2025 年 2 月入住 1 晚
4/10
No sponge but provided soap. Visible large crumbs were found on the nightstands. The bed had hairs on the bed. The floor was dusty and had visible white substances on the floor.
Karen
2025 年 2 月入住 2 晚
10/10
Great
Nazaida
2025 年 2 月入住 1 晚
6/10
Allen
2025 年 2 月入住 1 晚
10/10
Clean, newly renovated rooms. Staff is accomodating. Affordable. Location near a very busy roundabout, getting to and from hotel can be tricky.
SHARIFA
2025 年 2 月入住 7 晚
10/10
Great place to stay for the price! Good location, clean room. Didn't get the continental breakfast so I can't comment on that, I'm sure it was fine. For the price, I don't think this place can be beat.
真实旅客
2025 年 2 月入住 1 晚
10/10
Julie
2025 年 1 月入住 1 晚
6/10
We had to walk on 1/2 inch thick ice to get down the sidewalk and up the stairs to the door. The temperature in the public areas of the hotel were very cold. So our breakfast got cold before we could eat it. The room was nice and the staff were great.