Was really looking forward to stay but owner did not show for my check-in!
Rainy November afternoon, check in at 3:00 pm. Waited two hours after calling 2 numbers listed on Inn's entry table; no answer, left message.
Just saying the Inn is on an island with limited accomodations especially in the late fall (and during Covid). Went to town while waited. Callled owner again around 5 pm having never received a call back; was getting pretty late and dark.
Owner answered his phone this time: apparently he was off-island. Wierdest call; he put me on hold for a very long time while he was doing other business. No explaination nor any hint of apology. I was confused and bewildered as to what was happening.
After not getting anywhere in regards to when he may return to the island, I asked to cancel reservation after I had him assure me I would not get charged.
Later that night the owner left message on my phone; believe he had forgotten to write the reservation on his calendar. Wasn't seemingly apologetic: really (?) May I note that he had done a welcome / look forward to seeing you phone message shortly after I booked the reservation a few weeks prior.
Luckily I have family ties to the Vineyard and a family summer home I could sleep, and thankfully the November weather temps were warmer than usual.
I was lucky I was not an Island visitor as I would have been in a precarious situation. Worst possible customer service, especially, as I mentioned, am on an island!
jlrmvy
2020 年 11 月入住 2 晚
2/10 糟糕
真实旅客
2020 年 11 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2020 年 11 月入住 2 晚
10/10 超赞
Mike,Averill park ny
与配偶出行
2020 年 10 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fred was an excellent host inn very comfortable with in walking distance of bus stops and dining
Mike
2020 年 10 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 12 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place friendly staff. Very clean. Very nice weekend
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
Robyn
2019 年 10 月 19 日
满意:客房舒适度,员工和服务
One night stay
Quick one night stay when stranded due to canceled ferry off the Island. Inn could use a refresh but Fred was helpful and kind and the bed was comfortable.
Robyn
2019 年 10 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 8 月 3 日
满意:员工和服务,清洁度
Enjoyed our stay. Folks very nice and rooms very clean
真实旅客
2019 年 8 月入住 1 晚
10/10 超赞
真实旅客
2019 年 7 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
2019 年 7 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff, wonderful location, rooms with personality.
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
真实旅客
2019 年 6 月 20 日
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
真实旅客
2019 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 6 月入住 1 晚
8/10 还可以
真实旅客
2019 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient for Martha's Vineyard Marathon
I stayed here to go to the Martha's Vineyard Marathon. The location was very convenient- close to a convenience store, bus stop and about .7 of a mile from the pick up point for the shuttle to the marathon start. The room was very nice. Staff even let me do late check out on Sat after the marathon so I could come back and shower. I'd stay here again.
真实旅客
2019 年 5 月入住 1 晚
8/10 还可以
真实旅客
2019 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Great location. Typical Vineyard Inn. Would have liked a TV, but.... Very friendly staff. Would stay there again.
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
Cirilo
2019 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place
Hello my name is Cirilo Garcia I’m from West Warwick RI , to my concern the Ashley Inn was excellent , near shopping places, restaurants and much more i will recommend to everyone 😎👍
Cirilo
2019 年 5 月入住 1 晚
10/10 超赞
Arthur
2019 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful Experience
It was a beautifully modernized home walking distance from shops and restaurants. I hope to stay again. I highly recommend it to any Vineyard goer.
Arthur
2019 年 4 月入住 1 晚
10/10 超赞
Gwendolyn D.
2019 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heavenly weekend in Edgartown:
I loved my stay at this Inn. It was clean and lovely. Comfortable and charming. Big fluffy white towels. Wifi. Tea for the taking. The innkeeper, Fred, was friendly and helpful. My bedroom was charming and the downstairs was beautifully appointed. With a fireplace and antique art. Great atmosphere. An easy five minute walk to cafes and the harbor. Edgartown is one of my favorite parts of the Island. Lots of historic buildings, town Hall, big white churches, great shopping, a Lighthouse and a beach within walking distance. Grand homes, sail boats. A diner where you can get a sandwich for $8 and fine restaurants where you drop $40 if you want to. A total joy and great value! Thank you.
Gwendolyn D.
2019 年 4 月入住 1 晚
8/10 还可以
真实旅客
2019 年 4 月 2 日
满意:清洁度、服务设施、住宿条件和设施
真实旅客
2019 年 3 月入住 2 晚
10/10 超赞
真实旅客
2019 年 3 月 27 日
真实旅客
2019 年 3 月入住 2 晚
10/10 超赞
真实旅客
2019 年 3 月 27 日
真实旅客
2019 年 3 月入住 2 晚
10/10 超赞
Thomas
2018 年 11 月 25 日
Very comfortable room, host (Fred) was informative and interesting.
Thomas
2018 年 11 月入住 1 晚
10/10 超赞
真实旅客
2018 年 10 月 29 日
真实旅客
2018 年 10 月入住 2 晚
10/10 超赞
Robert,Irving
2018 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Island B & B
Very nice B & B within walking distance to everything in Edgartown. It's a nice walk into town (maybe 10 minutes) down Main Street. Room was cute and quiet. The building is dated 1860. Great service and the breakfast was limited but very good. Wish we had more time to just hang out in the living room where there was a fireplace for when it gets cooler.