The front desk attendant seemed more concerned with rule following than helping the customer, and was less than courteous (rude and condescending) in communication of those rules.
The property had a pool but did not communicate its closure online; only upon arrival when it was too late to make other accommodations was this disclosed with an offer of a full refund for cancellation of reservation.
Breakfast was bleak, with no decent cereal choices, a pathetic waffle bar, no fruit or fruit juice available (no OJ for breakfast, is this a third-world country?!), and a pathetic waffle bar.
The room was ok, except that there were no USB plugs, and, having expected them to be in the room, I was unable to charge any devices as I did not bring a cube.