We recently stayed at this hotel and were really impressed by the overall look and feel of the place. The hotel itself is beautiful—stylish, modern, and well-maintained. The furniture and facilities were fantastic, and it’s clear that a lot of care has gone into the design and upkeep.
However, the housekeeping service could use some improvement. Check-in was advertised for 3pm, but unfortunately, our room wasn’t ready until 3.45pm. On our first full day, we left the hotel at around 10.30am and returned approximately five hours later, only to find that the room still hadn’t been cleaned. Housekeeping eventually came by at 5.45pm to ask if we needed anything, which we felt was quite late for daily room service.
Overall, we enjoyed our stay thanks to the hotel’s lovely setting and comfortable rooms, but a more prompt and consistent housekeeping service would definitely enhance the guest experience.