I left my massage at Fairmont Windsor Park with lasting shoulder pain that required medical care. Despite sharing a doctor’s note, the spa refused a refund, citing protocol. Disappointing response from a luxury brand.
Benedicte
2025 年 5 月入住 1 晚
10/10
Excellent hotel. The staff are especially outstanding, above and beyond helpful and friendly with excellent customer service. The facilities are excellent. The only niggle was the central heating/AC controls didn’t respond in both rooms which i think was due to a central override so that was annoying.
Olu-benga
2025 年 4 月入住 3 晚
10/10
👍
Mesha
2025 年 4 月入住 1 晚
10/10
Daisy
2025 年 4 月入住 1 晚
10/10
We only stayed for two days. Everyone was very attentive and friendly. Food was excellent. Lots of area in the hotel to lounge or work. Spa and the gym are outstanding. Biggest gym I ever seen in a hotel. They even had a barre/yoga and Pilates rooms. Incredible!
Nina
2025 年 3 月入住 1 晚
10/10
Excellent service
Rina
2025 年 3 月入住 1 晚
10/10
Sunny
2025 年 3 月入住 1 晚
10/10
Rajni
2025 年 3 月入住 1 晚
10/10
Mark
2025 年 2 月入住 1 晚
10/10
Exceptional experience
Najm
2025 年 2 月入住 2 晚
8/10
Esa
2025 年 2 月入住 1 晚
10/10
thomas
2025 年 1 月入住 3 晚
10/10
It was amazing!!!
Amrit
2025 年 1 月入住 1 晚
6/10
Shane
2025 年 1 月入住 4 晚
10/10
Excellent in all formats
Rakesh
2025 年 1 月入住 3 晚
10/10
Gorgeous property, with a fantastic spa and therapists. Polite & lovely staff.
Third year in a row attending for my birthday and I will be returning.
Lyanta
2025 年 1 月入住 1 晚
8/10
We came for the pool facilities, which are fantastic. The room was big and comfortable, as were the beds. The main restaurant was over-priced, particularly the children’s menu.
真实旅客
2025 年 1 月入住 1 晚
10/10
daren
2024 年 12 月入住 1 晚
10/10
jed
2025 年 1 月入住 1 晚
10/10
Fairmont Windsor Park offers a lovely experience for couples and families, with various dining options and close proximity to Windsor Park, where you can spot deer. The staff are friendly, and the rooms are modern. However, there was a booking issue where a king room booked via Expedia was switched to a queen room upon arrival, with a £30 fee to upgrade back to the originally booked room. After a brief dispute at check-out, the fee was waived. Despite this hiccup, the stay was overall enjoyable.