The hotel website neglects to tell you that they are located right next to a cow farm. The smell is putrid when your hotel room windows are open because there is no a/c in the hotel. The staff says the whole town smells which it does. The spa is excellent, the view of the lake is obstructed by the trees.
Richard
2025 年 5 月入住 1 晚
4/10
We were promised through expedia 2 free spa access. We were told upon arrival that there was no way that we would get a free spa for two. That the spa would cost 2000isk vs the normal 4000 isk. Basically, we were treated like vagrants as soon as we arrived. We made reservations for dinner. We were seated at the first table as you enter restaurant. Shortly after arriving at dinner a table of 5 or 6 with kids arrived. The parents let them run around the restaurant. Our server/host Rapheal was the only saving grace. He knew we needed to move to a differrent table. Anyone would! The behavior of the aforementioned kids continued and we were not the only ones annoyed. I would say Raphael was the only reason we actually stayed at the hotel.
We showed Raphael our booking which included 2 free spa. He made sure the issue would be addressed and apologized for the front desk check in ladies attitude. Bed was comfortable, property was quaint and pretty. Staffing needs to be improved and less pretentious before I would recommend anyone staying at this location.
Robert
2025 年 4 月入住 1 晚
10/10
Spa and restaurant staff were great!
Michael
2025 年 4 月入住 1 晚
2/10
Lijuan
2025 年 4 月入住 1 晚
10/10
Pamela
2025 年 3 月入住 1 晚
10/10
Best thing about this hotel is the aurora calling service, was able to view the aurora while our stay, love the view since it’s a lake at the back of the hotel and make it easier to take aurora photos there. Towels not so clean and housekeeping did not check the shower gel bottles as it was empty when we checked in. Staffs are helpful to give us extra bottle of shower gel to use, overall still recommend for this hotel.
Kit Man
10/10
Really lovely stay at the hotel. Great views, wonderful staff and they went the extra mile to ring us when the north lights were visible. Breakfast was lovely. Great stay.
Lauren
2025 年 3 月入住 1 晚
8/10
Hans Henrik
2025 年 3 月入住 1 晚
10/10
Kelina
2025 年 2 月入住 1 晚
10/10
What a lovely lakeside hotel! A good restaurant and spacious, comfortable rooms. And just a short walk from many town stores and restaurants.
Noelle
2025 年 2 月入住 1 晚
10/10
James
2025 年 2 月入住 1 晚
8/10
brandy
2025 年 2 月入住 1 晚
8/10
Great location for travelling around the ring road. Nice quiet room overlooking the lake. Breakfast was good too. We did get a sulphur type smell in the shower room but it wasn't bad enough to complain about.
Andrew
2025 年 2 月入住 1 晚
10/10
Benjamin
2025 年 2 月入住 1 晚
10/10
Óli
2025 年 2 月入住 1 晚
10/10
Óli
2025 年 2 月入住 1 晚
6/10
Die Unterkunft ist grundsätzlich gut. Es gibt in Egilsstadir nicht viele Optionen. Das Personal war sehr freundlich und hilfsbereit. Das Hotel ist aber etwas in die Jahre gekommen. Das Bad war nicht wirklich sauber und hat unangenehm gerochen. Frühstück war gut. Den Spabereich haben wir nicht besucht, da er extra kostet und unsere Ansicht nach zu teuer war.