Sporco, personale scortese, cibo poco e sempre quello, accesso al mare solo dal pontile, cosa che bisognerebbe segnalare, visto che non tutti sono nuotatori provetti. Sicuramente un posto che sconsiglio a tutti è dove ovviamente non torneremo mai più veniamo in egitto da oltre 20 anni, non ci siamo mai trovati così male.
silvana
2022 年 8 月入住 12 晚
8/10 还可以
Marilia daniela
与家人出行
2022 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Il cibo è un po’ monotono e non particolarmente buono. Le camere sono molto spaziose e purtroppo l’aria condizionata ci mette parecchio a raffreddare la stanza. Il Resto molto positivo soprattutto il personale
Marilia daniela
2022 年 7 月入住 13 晚
2/10 糟糕
Mohammed Said Abdelrahman
团体旅客
2022 年 7 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
A nightmare, avoid at all cost
This was by far the worse experience we had at an Egyptian hotel - and we have been to a fair few including several along the Red Sea coast.
They discriminate based on nationality, food is appalling, staff and management will do anything to get money out of you. We checked out after 2 days and they refused to refund the remaining part despite acknowledging their failures. In essence, apologising for discriminating is good enough and we should feel good about it! Absolutely appalling, the manager - Mohammed - is equally delusional as he feels to be respected because he us the manager and speaks 5 languages. Bizarre behaviour and we did not feel safe. Do yourself a favour and look around on forums for the negative reviews, you will see a trend. I cannot understand how guests can rate this hotel as good - again just do your due diligence and you will see why you cannot rely on these supposedly good reviews.
Mohammed Said Abdelrahman
2022 年 7 月入住 4 晚
8/10 还可以
Mohammad
与家人及幼儿出行
2022 年 5 月 11 日
满意:住宿条件和设施,服务设施
Quality
Room service is a mess
Mohammad
2022 年 5 月入住 3 晚
8/10 还可以
J
2022 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful new hotel with very friendly staff.
Beautiful new hotel with very friendly and welcoming staff. The room had lovely views over the garden and pool towards the sea and was spacious with an excellent bathroom.
The quality of the food was good and quite varied, only the bread at breakfast was not always fresh.
There was a great and very active entertainment team.
The room cleaner did a excellent job and was very friendly and helpful.
The bartender/waiter of the lobby during the day was also excellent.
Finally a word of thanks to the lifeguards and their chief. As soon as it was at all possible, there was assistance with going into the sea, even in less favorable conditions.
J
2022 年 3 月入住 3 晚
10/10 超赞
Oumaima
与配偶出行
2021 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Vriendelijk en behulpzaam personeel in het gehele resort. Het resort was super schoon! Het strand is prachtig. Goede locatie om te snorkelen! Zeker een aanrader.
Oumaima
2021 年 10 月入住 3 晚
10/10 超赞
Mohamed
与家人出行
2021 年 9 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gorgeous
It was great. Nothing wrong except for the sea most of the days the waves were very high and red flag was there except for the last 2 days.
Thanks for everyone working there for the good hospitality and overwhelmed treatment especially Mr. Tamer Radwan. Thank you it won't be the last time to visit this real luxury hotel