皇家城堡设计 SPA 酒店有游泳池吗？

是的，此住宿设有1 个室内游泳池和季节性开放的室外游泳池。

皇家城堡设计 SPA 酒店允许宠物入住吗？

是的，此酒店允许携带狗狗入住（总共可携带不超过 1 只宠物），每只宠物限重 5 公斤。将收取每只宠物每天 EUR 12.78 的费用。服务类动物免费。

何时可在皇家城堡设计 SPA 酒店办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

皇家城堡设计 SPA 酒店提供全包式服务吗？

此住宿的部分房价计划为全包式。

皇家城堡设计 SPA 酒店的地址在哪里？

此适合家庭入住的内塞伯尔酒店在海边，步行 10 分钟即可走到艾列尼特海滩和罗宾森海滩。而且，圣弗拉斯东海滩和维尼德海滩距离酒店不到 5 公里。

皇家城堡设计 SPA 酒店 - Expedia 亿客行

Q: 皇家城堡设计 SPA 酒店提供全包式服务吗？

此住宿的部分房价计划为全包式。

10/10 超赞

Mihaela georgiana

团体旅客

2023 年 6 月 28 日

满意：员工和服务，清洁度

Great

2023 年 6 月入住 1 晚

8/10 还可以

Marek

与家人出行

2020 年 8 月 30 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

ok holiday

Clean room, wellness no so clean. Pool bar service not so good. Restaurant staff was very good and tried provides good service.

2020 年 8 月入住 3 晚

8/10 还可以

真实旅客

与家人出行

2020 年 7 月 17 日

满意：员工和服务、住宿条件和设施、客房舒适度

Super hôtel très beaux!!ménage a revoir

Hôtel super beau et agréable!! buffet sympas et variés parc aquatique super pour les enfants!! Seul bémol service de chambre et ménage à revoir!!sinon tout ok

2020 年 7 月入住 3 晚

10/10 超赞

meital

2019 年 8 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Perfect vacation

. It was the most beautiful hotel i saw ever The dinner was amazing The elevator most of the time is not working.

2019 年 8 月入住 3 晚

6/10 一般

K

团体旅客

2019 年 7 月 24 日

不满意：清洁度、员工和服务、客房舒适度

Don't expect any kind of good services

Resort is situated at one of the most beautiful place and very peaceful location. Room was cleaned when we arrived for our 4 days of stay and we haven't had any room service afterwards at all. You have to beg them for fresh towels, Toiletries, water bottles etc. We had nearly 8 towels and 20 water bottles (Many we bought it ourselves as we couldn't be bothered to wait for hours just to get water) in our room including coffee mugs etc which apparently they never replaced. I had some breakfast in a room and left the leftovers outside for the housekeeping to take and it was there for over 48 hours on a display. Thank god I left it outside else my whole room would smell horrible which apparently corridor was due to leftovers. Not only us but our friends in other rooms had same issues and once even they told them that they are running out of towels in entire resort

2019 年 7 月入住 4 晚

4/10 很差

真实旅客

与家人出行

2019 年 7 月 21 日

不满意：员工和服务、服务设施、住宿条件和设施

We paid for a number on the site which does not exist.

2019 年 7 月入住 4 晚

4/10 很差

Shlomi

2019 年 7 月 19 日

满意：客房舒适度，清洁度

不满意：员工和服务

Not good

Scary hotel

2019 年 7 月入住 3 晚

10/10 超赞

Catherine

2019 年 6 月 20 日

满意：清洁度、住宿条件和设施、客房舒适度

The room was beautiful and it was only a short walk to the beach, which you could get a free buggy to if you found the hill tricky.

2019 年 6 月入住 7 晚

8/10 还可以

Nancy

2018 年 9 月 9 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Great hotel but had a check in nightmare

The Royal Castle is an amazing hotel with beautiful, eclectic modern interior decor. Swimming pool was beautiful with a water park next door for the kids. The beach area is also lovely, and the hotel grounds and garden landscaping were immaculately kept. Simply gorgeous. Our studio suite with pool view was amazingly spacious, so we were very pleased! The breakfasts and dinners (half board) were delicious. Plenty of options. We truly enjoyed our 2 nights there. Our only complaint was at check-in. Despite having our Hotels.com pre-paid reservation email in hand, the staff refused to check us in as they had no reservation for us. We waited in the lobby for 2-3 hours, and spoke with the manager. He shrugged his shoulders when I asked where is our room. He told us to call Hotels.com and find the reservation but we didnt have a local Bulgarian line. Blatant disregard and rudeness from the manager giving us the cold shoulder. Without them having my reservation they refused to check us in at all. We called the police about the situation as we pre paid our reservation and they wouldn't check us in. In fact we sat for hours in the lobby until they "found" our reservation nearly 3 hours later. Poor treatment and lack of customer service skills by management. The staff apologized but management needs further training on customer service.

2018 年 8 月入住 2 晚

4/10 很差

Saadettin

2018 年 8 月 20 日

不满意：员工和服务，清洁度

2018 年 8 月入住 6 晚

皇家城堡设计 SPA 酒店

Royal Castle Design & SPA Hotel

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